Wizz Air has launched a new voice solution for its virtual customer service assistant, Amelia. In the event of a significant delay or cancellation, travellers will now receive an automated telephone call.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Wizz Air has launched a new voice solution for its virtual customer service assistant, Amelia. In the event of a significant delay or cancellation, travellers will now receive an automated telephone call.

Heathrow Airport has awarded a five-year contract extension to SITA â an exhibitor at FTE Global, LA, 28-30 October, and a Platinum Sponsor and exhibitor at FTE APEX Asia Expo, Singapore, 19-20 November.

U.S. Customs and Border Protection has expanded Mobile Passport Control to Detroit Metropolitan Wayne County Airport, enhancing CX and streamlining travellerâs entry process into the United States.

Shannon Airport has launched a new app featuring Augmented Reality and smartwatch integration as part of its âcommitment to enhancing passenger convenience and embracing cutting-edge technologyâ.

Etihad Airways is enhancing the customer experience with the launch of an online chat feature designed to provide the latest accurate information on the documents passengers need before they travel.

Aeroporti di Roma â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â has launched a new âDigiportâ platform, including a WhatsApp chatbot and a âSmart Boardingâ process powered by AI.

In this interview, ahead of her participation at the co-located FTE EMEA and FTE Ancillary & Retailing events, Ursula Silling, CEO, Branchspace, discusses dynamic retailing and cutting-edge digital experiences.

TAV Technologies â an exhibitor at FTE APEX Asia Expo, Singapore, 19-20 November 2024 â has begun supporting digital transformation efforts at Santiago Airport in Chile and at five airports in Panama.

SITA â an exhibitor at FTE Global, Los Angeles, 28-30 October 2024 â has announced a new partnership with ITA Airways to transform the airlineâs digital network infrastructure, enhancing automation.

Find out more about the innovative solutions that will be on display at FTE Dublin on 11-13 June 2024 from the industryâs most established global industry providers and our largest-ever showcase of startups.

PLAY Airlines has entered into a strategic partnership with airline technology provider GO7, with the aim to enhance CX and global connectivity, while making travel more seamless for passengers.

Travel paytech company Swiipr â a Platinum Sponsor of the co-located FTE EMEA and FTE Ancillary & Retailing events, Dublin, 11-13 June 2024 â has secured ÂŁ6 million in Series A funding, led by Octopus Ventures.

SWISS has introduced a new global travel eSIM service in collaboration with eSIM Go (a Gold Sponsor of FTE EMEA and FTE Ancillary & Retailing, Dublin, 11-13 June 2024), providing convenient connectivity.

In this interview, Arthur Reijnhart, Executive Director Schiphol Commercial, shares Royal Schiphol Groupâs bold new course for its future commercial strategies and plans for major terminal modernisation.

SEA Milan Airports has implemented FaceBoarding at Linate, allowing travellers to check-in and board using biometric facial recognition. ITA Airways and SAS are the first airlines to join the project.

On-demand air mobility provider flyvbird has announced a strategic collaboration to implement bloXmoveâs blockchain technology, with the aim of enhancing efficiency, sustainability and customer experience.
Get Future Travel Experience news & updates sent to your inbox