The report, jointly developed and released by FTE, Fast Future and APEX, also highlights safety, trust building and innovation as key areas of industry focus.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>The report, jointly developed and released by FTE, Fast Future and APEX, also highlights safety, trust building and innovation as key areas of industry focus.
Lufthansa has launched new digital vouchers, providing guests at Vienna and Schiphol airports with refreshments in case their flight has been delayed.
The new factory, named DIVA, is designed to help Changi Airport Group develop, experiment and launch new digital products and services.
Etihad has partnered with Tencent to leverage social media platforms, such as WeChat, to better support its customer engagement strategy in China.
Lufthansa Innovation Hub has published the Airline Digital Index report as part of its effort to rank the industry’s most digital airlines.
The new technology centre will affirm the airline’s mission to transform into a travel technology company to streamline the airlineâs digital products.Â
Jerome Thil, Vice President of Digital Innovation at Singapore Airlines, discusses the strategy behind the carrier’s new digital innovation lab.
The new KrisLab will enable the airline to embrace digitalisation in all aspects of its business operations through collaborative partnerships.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
As oneworld marks its 20th anniversary, the global airline alliance has unveiled a new digital platform that will benefit passengers and airlines.
Brussels South Charleroi Airport has announced a new strategic partnership with Telenet to enable the development of solutions based on the Internet of Things (IoT).
Through IATAâs Strategic Partnerships Program, Huawei will use its advanced ICT innovations and expertise to help develop smart airports and airlines of the future.
Flybe CIO Peter Hauptvogel outlines how the regional airline plans to use digital developments and the latest technology to realise wide-reaching improvements.
The Digital Innovation Blueprint is part of Singapore Airlines’ ongoing transformation programme, a key focus of which is boosting its digital capabilities.
easyJet’s James Millett discusses the partnership with Founders Factory, its investment in start-ups and its plans to embrace disruptive thinking.
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