In part 1 of our focus on robotics and automation, CVG, PIT, ADR and LGW share insights into the latest developments and trends, including how these technologies can enhance operational efficiency and CX.


In part 1 of our focus on robotics and automation, CVG, PIT, ADR and LGW share insights into the latest developments and trends, including how these technologies can enhance operational efficiency and CX.

FTE is delighted to announce International Airlines Group (IAG) as a Headline Partner of the co-located FTE EMEA and FTE Ancillary & Retailing events, taking place in Dublin on 11-13 June 2024.

FTE Global 2023 included the FTE AI Symposium, which explored the potential of Artificial Intelligence in aviation 5, 10, and 20 years from now, featuring Southwest, SEA, Boeing, Teague and Ink Innovation.

In this video interview, Darin Juby, Head of Baggage Transformation, Future Travel Experience, shares an update on BIWG activities at FTE APEX Asia Expo 2023, a POC update, and focus on robotics & automation.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
FTE Global 2023 included the Biometrics & Digital Identity Summit, which explored dynamic approaches to advancing digital identity, featuring MIA, United, Fraport, TSA, CBP, Star Alliance & more.

In this video interview, Brian Gonzalez, CEO US & Chief Scientific Officer, shares how Micro-X is developing technology to redesign airport security checkpoints in collaboration with the U.S. DHS and TSA.

In this video interview, Tomasz Pawliszyn, CEO, AirHelp, shares his perspective on how CX strategies should evolve on the ground, and in the sky, to better serve all types of passengers by 2030.

In a Virtual Keynote at FTE APEX Asia Expo 2023, Rohit Talwar, CEO, Fast Future, shared exclusive insights into findings of the groundbreaking FTE/Fast Future Study on ‘Tomorrow’s Customer 2030’.

FTE APEX Asia Expo took place at the Marina Bay Sands Expo & Convention Centre on 8-9 November 2023, with the theme of ‘Preparing for tomorrow’s world’. Take a look at our round-up of some of the highlights.

The most pioneering airlines and airports in Asia-Pacific were recognised at the FTE APAC Pioneer Awards 2023 ceremony, sponsored by AERQ. The winners were announced on 8 November during FTE APEX Asia Expo.

In this video interview, Kevin Kleist, Senior Emerging Trends Advisor, Southwest Airlines and Head of Innovation, Digitalisation & Startup Engagement, FTE, shares plans for the reimagined FTE Hub.

In this video interview, Javed Malik, Chair of the Advisory Board, Ink Innovation, speaks to FTE about his role as a Captain of the reimagined FTE Hub, and the key 2024 themes of AI, Robotics and IoT.

FTE APEX Asia Expo, taking place in Singapore on 8-9 November 2023, will be our biggest and best-ever event in the region. Read our full exhibitor, sponsor & tours preview to find out what you can expect to see.

FTE is pleased to announce that Southwest Airlines’ Senior Emerging Trends Advisor Kevin Kleist is becoming FTE’s Head of Innovation, Digitalisation & Startup Engagement, while continuing his important work for Southwest.

In this video interview, Amber Simonsen, Director, Airport Lobby Transformation, shares how dynamic new approaches are driving a sub 5-minute lobby experience across Alaska Airlines’ airport network.

In this video interview, Steve Sisneros, VP Airport Affairs, shares the Southwest strategy to develop spaces for future growth in key markets, as well as its transformative approaches to airport facilities.
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