ASIA’S BIGGEST FREE TO ATTEND PASSENGER EXPERIENCE & BUSINESS PERFORMANCE EXPO

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HELD IN

Collins Aerospace

SUPPORTED BY

Collins Aerospace

PLATINUM SPONSOR

HNTB

GOLD SPONSOR

AOE

GOLD SPONSOR

Cirium

SILVER SPONSOR

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BRONZE SPONSOR

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FTE-APEX Asia EXPO

The rebranded FTE-APEX Asia EXPO is Asia’s biggest free to attend passenger experience and business performance expo and will be the first meaningful joint effort by FTE & APEX since we announced our integration back in April. Building on the record attendance in 2018, when representatives from 101 airlines and airport operators registered, the 2019 event will provide an unrivalled platform for learning across 2 conference stages, and for the industry’s most innovative product, service and equipment providers from across Asia and beyond to showcase their capabilities to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues and enhance operational efficiency.


Speakers that took part in 2019:

Pavenraj Singh

Head of Commercial

Jasper Voorn

Innovation Consultant

Rohan Kapoor

Regional Manager Asia - Product and Ancillary Revenue

Derek Wang

General Manager

Yanendra Weerakkody

Digital Transformation Lead

Chen Yizhen

Chief Service Officer

Jenny Duncan

Director of Marketing & Communications

Juan Manuel Segura

Director of Innovation

Javed Malik

Group Chief Operating Officer

Hide Isomura

Chief Digital Officer

Keith Yates

Chairman

Karam Chand

CEO

Dominic Walters

Vice President Marketing Communications & Strategy, Inmarsat Aviation

Shawn Wang

Head of Data Labs

Miriam Hoekstra van der Deen

Director of Operations

Bryan Thompson

Chief Executive Officer

Daan Debie

Director Engineering & Architecture

Jack Mandala

CEO

Richard Meredith

Project Director

Timo Jarvela

VP Passenger Experience & Processes

Brad Moore

Senior Vice President Ground Operations

Ingo Wuggetzer

Vice President Marketing

Jean-Sebastien Pard

Manager, Facilitation and Passenger Services, Airports Council International

Barbara Yamamoto

Chief Experience Officer

Henk Jan Gerzee

Chief Digital Officer / Innovation Officer

Ravinder Singh

Chief Information & Innovation Officer, Tata Singapore Airlines

Julie Baxter

Editor

Javier Massot

Senior Adviser Ground Operations

Jerome Thil

VP Digital Innovation

Simon Wilcox

Automation and Innovation Transformation

Tan Lye Teck

Executive Vice President - Airport Management

Marta Dimitrova

Editor & FTE Hub Community Manager

Jose Oller

Executive Vice President Operations

Maryann Simson

Director

Vivian Lo

GM Customer Experience and Design

Akira Mitsumasu

Vice President - Global Marketing

Bernard Siew

Vice President – Innovations

Tony Chapman

Senior Director, Marketing, Product Management and Strategy

Ryan Ghee

Head of Strategy, Engagement and Content

Joe Leader

CEO

Daniel Coleman

Founder

Why attend FTE-APEX Asia EXPO?

Why exhibit at FTE-APEX Asia EXPO?

The 2nd Onboard Hospitality Forum Asia

Following its successful introduction in 2018, the 2nd Onboard Hospitality Forum Asia will take place as part of FTE-APEX Asia EXPO 2019. Leading onboard services magazine Onboard Hospitality will again invite inflight catering, wellbeing, design and innovation specialists to meet within a dedicated zone, featuring exhibitors, education sessions and a Street Food Festival, all of which is free to attend.
Delivered in partnership with:

APEX Asia Content Market launched for FTE-APEX Asia EXPO

APEX invites content providers, and airline buyers, in the region to take part in the inaugural APEX Asia Content Market in Singapore. APEX introduced this new zone into the trade show in response to growing regional demands for IFE content in one of the busiest regions for airline travel in the world.

If you are interested in exhibiting, or would like additional information, please contact APEX Sales Director, Desiray Young.

Meet our FTE-APEX Asia EXPO Advisory Board:

Salvador Britanico

Vice President for Inflight Services,
Philippine Airlines

Vivian Lo

GM Customer Experience and Design,
Cathay Pacific Airways

Joe Leader

CEO,
APEX & IFSA

Joe Chiu

Vice President, Digital & Commercial Systems,
Changi Airport Group

Jose Oller

Executive Vice President Operations,
Peach Aviation

Jeremy Clark

CEO,
Asia Pacific Onboard Travel (APOT)

Babar Rahman

Head of Global Sponsorships/CSR and In-Flight Entertainment/Connectivity
Qatar Airways

Satyaki Raghunath

Chief Strategy and Development Officer,
Bengaluru International Airport

“Asia is the fastest growing air travel region in the world and we are delighted to be co-hosting FTE-APEX Asia EXPO in Singapore. As the definitive regional event for the industry, this show serves APEX members from across Asia and beyond, and provides a perfect platform for them to engage with and learn from Asian airlines and their partners.”

Joe Leader, CEO, APEX & IFSA

Why attend FTE-APEX Asia EXPO?

“We’ve created the definitive event in the Asia-Pac region to help air-transport stakeholders understand how to use technology, design and new service approaches to improve efficiency, operations, customer experiences and revenues.”

Daniel Coleman, Founder, Future Travel Experience.

“I’m a big supporter of this show because at its heart is a desire to bring industry stakeholders together not only to view the latest products and services, but to share experiences and expertise with one another, and to collaborate for the benefit of the wider air transport sector. Asia truly deserves a show of this magnitude in its own right, which is why I am getting behind it.”

Satyaki Raghunath, Chief Strategy & Development Officer, Bengaluru International Airport Limited (BIAL)

“What I bring home with me would be the approaches and the ability to identify and anticipate what’s coming in the future. I’ve heard from some very forward-thinking stakeholders here in the conference. The exhibition format is good, and there’s a good mix between ancillary opportunities and classic passenger processing issues, as well as some next level things like wireless IFE. Being here makes you see how all of these things connect.”

Prijastono Purwanto, Senior Manager Service Strategy & Quality Assurance, Garuda Indonesia

“Future Travel Experience Asia EXPO has given Panasonic a unique opportunity to interact with Asia's leading airlines. We've been able to have meaningful conversations with key customers in the region about the Internet of Me experience we're offering through our NEXT IFEC platform. We've also been able to get real, tangible feedback about future technologies like biometrics that have the potential to even further improve airline efficiency and passenger engagement. All in all, it's been a tremendous success.”

Noel Catlett, Director, Solutions Product Marketing, Panasonic Avionics Corporation

“We have been part of the Start-up Showcase and we’ve had a lot of people visiting, including people from Google and Changi Airport. Basically, the type of people who could become our direct business partners are here.”

Amir Abbaszadeh, CFO & Co-founder, Inflyter

“I thought the event was very well prepared. There was the right level of partners and vendors in the exhibition and the conference was of a very good level with lots of good insight from across the industry.”

Avi Golan, Chief Digital Officer, Air New Zealand

“Asia is a target market for us and we’ve done seven years here at FTE Asia. We’ve seen people from China, the Philippines, Malaysia, India…I have the feeling that more people are coming to our booth than in previous years and we have a number of leads. This is the place where everybody in Asia comes.”

Michael Seidler, Senior Sales Manager, PrehKeyTec

“It has really been worth coming from northern Finland to this event. We have met big airlines and we have been talking about potential business models, which is very good. I’ve got lots of contact cards and had some interesting discussions about potential business models.”

Janne Kyllönen, Founder, QuietOn

“There is a good mix of travel companies that can help airlines make travel easier and revolutionise travel. It’s a good platform for people from airlines, airports and technology companies to share ideas to improve service levels, efficiency and the service we deliver to our customers.”

Mohan Meegolle, Manager, SriLankan Airlines

“We’ve had lots of people come by the booth. We were six-deep yesterday morning. I’m amazed at the amount of Japanese and Thai people here and the visitors to our stand tend to be quite knowledgeable. The potential leads are good so it’s definitely worth being here.”

Tim Kotlar, General Manager Sales, ICM Airport Technics

“It’s my first time at an FTE event and I’ve found it very informative and useful. Many of the exhibitors have been relevant to me, the conference sessions have been great and the speakers have been very open to sharing what they’re doing. I’ve thoroughly enjoyed it and learnt a lot.”

Brian Fernandez, Head, Customer Engagement Commercial, Malaysia Airlines

“It’s our first time presenting our product in the Asia market. The show has gathered the key target market of airlines who we wanted to meet. It’s good that the show is dedicated to both airlines and airports because we can offer both in-flight seats and seating for airport lounges, so we’ve had a couple of airports stopping by too.”

Ieva Baradouska, Head of Marketing & Communications, Vanema
Travel & Accommodation

Perfect Location

Marina Bay Sands, 12-13 November 2019, Singapore

Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.


Vital Event Information

FTE-APEX Asia EXPO 2019 is Asia’s biggest free to attend passenger experience and business performance expo. It provides an unrivalled platform for the industry’s most innovative solution and service providers from across Asia-Pacific and further afield to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues and enhance operational efficiency.

fte-asia-schema-img
Event
FTE-APEX Asia EXPO 2019
Date
- November 2019
Location
Marina Bay Sands Expo and Convention Centre, Singapore