REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
FTE spoke to Julie Wienberg, Aviation Practice Leader, Perkins&Will; Chris Runde, Director of Innovation, Introba; and Ibrahim Ibrahim, Managing Director, Portland Design, about the future of the industry.
In this thought-leadership article, Forth Bagley, Principal, Kohn Pedersen Fox (KPF), shares how the most successful terminals of the future will be “passenger inspiration machines.”
Attendees at FTE Global will hear a surprising approach to enhancing passenger experience and Synect’s vision for the future, as Yahav Ran, CEO, Synect, explains in this thought-leadership article.
Renowned as the “CES of Aviation”, the exhibition at FTE Global – taking place in Los Angeles on 19-21 September 2023 – will be our biggest and best-ever, with over 100 exhibitors and sponsors confirmed.
Alaska Airlines’ new Mobile Verify programme, powered by Airside, enables travellers to verify their passport from home, creating “a seamless airport experience for guests travelling internationally”.
Maurice Jenkins, Chief Innovation Officer, explains Miami International Airport’s vision of transformative innovation “to create efficiencies and improve CX” and how it is embracing biometrics & digital identity.
Avinor and Vanderlande – both members of the FTE Baggage Innovation Working Group – have formed an innovation partnership to explore ways of fully automating the last mile of the baggage handling process.
Abu Dhabi Airports has announced the opening of its state-of-the-art new terminal at Abu Dhabi International Airport in November, delivering “a seamless, digitised journey from pre-travel to boarding gate”.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Virgin Australia has launched a baggage tracking tool across more than two thirds of its domestic network, allowing travellers to know where their bag is at every step of the journey to deliver a seamless CX.
Swedavia is to open 10 new F&B outlets at Stockholm Arlanda, Luleå and Malmö airports, in partnership with SSP Group. The focus is on enhancing CX with “innovative concepts” and “truly local experiences”.
Dr Jan-Henrik Andersson, Chief Commercial Officer & Chief Security Officer, explains how Munich Airport is approaching digitalisation of the passenger journey and the innovative technologies being explored.
Lufthansa Innovation Hub’s new venture Swifty is an AI assistant that aims to transform business travel booking into a fast, efficient experience. It autonomously manages all steps within the chat interface.
Amsterdam Airport Schiphol, an Airport Lab Network Partner of the FTE Baggage Innovation Working Group, has purchased 30 new lifting aids as it continues to improve working conditions in the baggage hall.
Changi Airports International has signed a passenger-focused agreement with Cairo Airport Company, seeking to implement impactful solutions to improve the passenger experience at Cairo International Airport.
Hamad Airport is aiming to provide “a seamless and convenient arrival experience” by implementing several procedures to welcome travellers, including use of e-gates and various transport connections.
The winners of the FTE Airline and Airport Pioneer Awards 2023 will be announced at a special presentation ceremony during FTE Global, taking place in Los Angeles on 19-21 September.
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