The brand new ‘myDXB’ app for Apple and Android devices has been launched to provide passengers with information on flights, gate numbers and wayfinding.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The brand new ‘myDXB’ app for Apple and Android devices has been launched to provide passengers with information on flights, gate numbers and wayfinding.
Passengers travelling with Air China from Vancouver, Osaka Kansai and Nagoya international airports can now make use of self-service check-in kiosks.
Two Virtual Assistants have been installed at Frankfurt Airport to help simplify the check-in and security processes for passengers.
SkyTeam has unveiled a brand new common-use check-in area for its member airlines at Beijing Capital International Airport’s Terminal 2.
Jetstar passengers who use online, SMS or kiosk check-in facilities will receive a discount on the cost of their ticket as the airline promotes the use of self-service.
Bangalore Airport’s Sridhar.C.K, Senior Manager – Terminal Operations, discusses the airport’s future plans, including self-tagging and bag drop.
Lufthansa has received the Fast Travel Gold Award from IATA in recognition of the airline’s innovative solutions to simplify passenger travel.
Sydney Airport will be transformed into two airline alliance-based precincts to improve efficiency, allow for future expansion and enhance passenger servicing.
Qantas has rolled out the first stage of its innovative international check-in project, with new Q Card Readers now operational at key trans-Tasman airports.
Emirates’ new baggage delivery service at Dubai International Airport allows passengers to have their baggage collected and delivered directly to them.
Bilateral travel agreements between the US and both Singapore and South Korea have been agreed to minimise immigration restrictions between the countries.
The updated Delta Air Lines app now includes a baggage tracking function, which allows passengers to locate their baggage in real-time using their smartphone.
Paris-Orly Airport has introduced an innovative two-step self-service bag drop, which allows passengers to check-in their bag in just 30 seconds.
London Heathrow has awarded a contract for the provision of an integrated fire safety, public address and voice alarm system for its new Terminal 2.
Dee Waddell, Group CIO, Amtrak, discusses how mobile technology can play a key role in increasing the appeal of high-speed rail in the US.
Dallas/Fort Worth Airport has installed touch-screen, interactive maps throughout the terminal buildings to assist with passenger wayfinding.
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