Dubai International Airport has installed a new alpha-numeric signage system to improve passenger wayfinding across the airport.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Dubai International Airport has installed a new alpha-numeric signage system to improve passenger wayfinding across the airport.
The Transportation Security Administration’s (TSA) expedited screening programme, PreCheck, has been extended to Philadelphia International Airport.
Delta Air Lines is introducing its popular recharging stations at 13 more airports, so passengers can charge-up their smartphones, laptops and tablets at the gate.
Toronto Pearson International Airport will install an innovative Wi-Fi and Bluetooth-based passenger tracking system to monitor and reduce queuing times across the airport.
Glasgow Airport has introduced six automated boarding pass scanners in the security hall to reduce wait times at the security checkpoint.
Building the ideal journey for tomorrow’s air travellers means embracing innovation. Much has been done and more big changes are on the way, as Matthys Serfontein, Vice President Airports, SITA, explained.
Fraport has launched a new Chinese version of its mobile app to improve the passenger experience for Chinese passengers travelling and transferring at Frankfurt Airport.
Oman Air has opened the new Majan Lounge at Muscat International Airport, offering passengers a tranquil environment reflecting Omani culture and heritage.
London Heathrow turned the Games Terminal into the airport’s very own Olympic Park, complete with plants, park benches, trees and model stags, to give London 2012 athletes a memorable farewell.
The Port Authority of New York and New Jersey will install virtual assistants at JFK, Newark Liberty and LaGuardia airports to assist with passenger enquiries.
A new video analytics system that displays real-time queuing times at security checkpoints has been introduced at Washington Dulles International Airport.
American Airlines has launched a new baggage delivery service that allows passengers to bypass baggage reclaim and have their bags delivered to a home address.
Haneda and Narita airports are testing a new biometric identification system in an attempt to speed-up the immigration process at the two airports.
Passengers flying from Gatwick Airport can now do their grocery shopping simply by scanning items on an interactive screen using their smartphone.
A new visual queue management system that is designed to reduce queues in the check-in area has been deployed by Iberia at its Madrid-Barajas T4 hub.
Narita International Airport has released a new smartphone app, which includes a navigation function to assist with passenger wayfinding in the terminal.
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