REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Air Canada, Avinor, Lufthansa, LAS, Southwest, KEF, United, DOH and more share their insights into the top baggage trends to watch in 2025: robotics, autonomous vehicles, bag tagging, tracking and more.
FTE explores a selection of the top trends and technologies for 2025 and beyond, including robotics and automation, Artificial Intelligence, biometrics and digital identity, immersive technologies, and more.
Zurich Airport â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â is testing self-driving vehicles on the apron, laying the groundwork for the future use of autonomous technologies.
Glasgow Airport has launched a state-of-the-art, AI-powered digital assistant to provide real-time information and enhance navigation throughout the terminal for âsmoother and more personalised journeysâ.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
DHL Supply Chain â a Partner of the FTE Baggage Innovation Working Group (BIWG) has completed its first deployment of an autonomous vehicle in live airport traffic at Heathrow (also a BIWG Partner).
Ahead of his participation at FTE APEX Asia Expo 2024, Babar Rahman, SVP Global Marketing & Corporate Communications, explains Qatar Airwaysâ efforts to enhance engagement through personalised, tech-driven interactions.
In this video interview, Schiphol, Avinor, Incheon and nlmtd, share the vision for the groundbreaking new âBOOSTâ initiative designed to transform the future of baggage handling through robotics and automation.
Royal Schiphol Group, an Airport Lab Network Partner of the FTE Baggage Innovation Working Group (BIWG), and innovation consultancy firm nlmtd, have launched BOOST, a groundbreaking initiative designed to transform the future of baggage handling through robotics and automation, at FTE EMEA 2024.Â
9-11 June 2026, Dublin, Ireland
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
Korean Air â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â has partnered with Amazon Web Services (AWS) to develop an AI Contact Center platform to improve the customer experience.
The second FTE Aviation & Robotics Summit â with Pittsburgh International Airport as Host Airport â took place in the ‘Robotics Capital of the World’ on 14-16 May 2024. Read our full report.
Changi Airport Group â a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 â and Aurrigo have agreed to bring in a fleet of four autonomous baggage handling vehicles to pilot at SIN.
Researchers from Fraunhofer IML (a Corporate Partner of the FTE Hub and a Partner of the FTE BIWG) have demonstrated the initial results of the âDigital Testbed Air Cargoâ (DTAC) research project at MUC.
Ahead of their participation in the FTE Aviation & Robotics Summit, Alaska Airlines, CVG, United, Schiphol and Southwest share insights into how robotics, automation and AI can enhance operational efficiency and CX.
In this interview, Idar Sørgjerd, Department Manager, BHS, Tech & Op. Excellence, shares Avinorâs strategy for its baggage handling infrastructure, with robotics, autonomous vehicles, and AI at the forefront.
Travellers arriving at Amsterdam Airport Schiphol â an Airport Lab Network Partner of the FTE Baggage Innovation Working Group â can now see real-time, AI-powered information about baggage waiting times.
Passengers at Munich Airport can now shop at a self-driving robot. Snackbot âJEEVESâ offers a selection of chilled soft drinks and snacks that can be purchased via various cashless payment methods.
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