REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Lufthansa is expanding its innovative baggage collection and check-in service for passengers in cooperation with technology partner Airportr. Passengers can have their bags collected from their home or hotel.
Lufthansa is offering travellers departing from FRA a new and innovative baggage collection and check-in service in cooperation with technology provider AirPortr, as the airline further expands its premium services.
Singapore Airlines has collaborated with Bagpoint – a Partner of the FTE Baggage Innovation Working Group – to launch a home baggage pickup and check-in service for passengers departing from Schiphol.
Air France – a Partner of the FTE Baggage Innovation Working Group – and Alltheway have partnered to extend their baggage drop-off and delivery services to Paris and the Paris region, further enhancing CX.
easyJet is offering new luggage collection, delivery, and door-to-door services in collaboration with Airportr – a Partner of the FTE Baggage Innovation Working Group – initially from LGW and GVA.
TUI has started offering a home pick-up baggage service in collaboration with Bagpoint. The service is available for all flights booked via TUI that depart from Amsterdam Airport Schiphol and for which online check-in is possible.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
The new digital hub is part of the ongoing evolution of the FTE Baggage Innovation Working Group, offering members a source of inspiration and a plethora of useful resources.
Last week FTE hosted the first FTE Baggage Innovation Working Groups, delivered with the support of our Strategic Partners Airportr and BagsID Network.
Austrian Airlines has partnered with railway company ÖBB to trial a new baggage drop-off programme on trains from Linz and Salzburg to Vienna Airport.
British Airways has teamed up with AirPortr to develop new fast bag drop areas for passengers travelling through London Heathrow’s Terminal 5.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Austrian Airlines has partnered with railway company ÖBB to trial a new baggage drop-off programme on trains from Linz and Salzburg to Vienna Airport.
British Airways has teamed up with AirPortr to develop new fast bag drop areas for passengers travelling through London Heathrow’s Terminal 5.
Passengers travelling from Abu Dhabi Airport can now check in their bags, pick their seat and collect their boarding pass and luggage tags from their home.
The service, delivered with Marriott, is available to Polaris customers flying between New York/Newark and London Heathrow airports.
BAGTAG has announced the development of the world’s first multi-solution EBT (Electronic Bag Tag) platform, BAGTAG BRIDGE, in partnership with One Bag Tag.
The service enables customers to have bags collected from their home, where travel documents are scanned and validated to complete the check-in process.
Lufthansa’s passengers departing from Madrid Airport can now have their baggage picked up and checked-in from their location of choice.
Andrew Middleton, Director of Ancillary Revenue at easyJet, explains the motivations behind the new home check-in and baggage delivery service.
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