AirAsia Malaysia CEO Riad Asmat shares how the airline is embracing innovation and technology to improve the customer experience and operational performance.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
AirAsia Malaysia CEO Riad Asmat shares how the airline is embracing innovation and technology to improve the customer experience and operational performance.
British Airways has launched a new six-month smart technology trial, utilising biometrics, for international flights at London Heathrow Airport’s Terminal 5.
Pittsburgh International Airport’s xBridge Innovation Center is partnering with tech startup Ottonomy.IO to trial a fully autonomous robot for contactless delivery of beverages to passengers.
Emirates is offering international travellers the opportunity to speed up their experience at Dubai International Airport by consenting to the use of biometric data. This will allow a touchless experience at multiple points in Terminal 3.
Geneva Airport is responding to increasing demand for digital travel solutions with the implementation of self-service touchpoints at check-in, bag drop, and security, as well as a new Airport Operations System.
Paris Aéroport is installing more than 100 state-of-the-art self-service bag drop units at Paris-Charles de Gaulle and Paris-Orly airports. The technology will mean passengers can drop bags in just 30 seconds.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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Jan Michael Wicki, Head Program Development and Coordination, Noida International Airport, discusses setting a new benchmark as a digital airport and providing a seamless and contactless flow through the airport.
Meet the 10 nominees for the FTE Airline Transformation Power List Asia-Pacific 2022, who have been recognised for their outstanding innovation efforts.
![[Video interview] CVG’s CIO discusses redefining the role of the airport by investing in emerging talent and technological advancement](https://www.futuretravelexperience.com/wp-content/uploads/2022/09/CVG-interview-FTE-Global-2022-768x403.jpg)
CVG’s CIO Brian Cobb shares more about the airport’s Innovation Partner Program and how it is using its campus as a living lab to test new proof of concepts.
The FTE Transformation Power List 2022 will recognise the most transformative change enablers within the airline and airport industry in the Asia-Pacific region.
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
CVG’s CIO Brian Cobb shares more about the airport’s Innovation Partner Program and how it is using its campus as a living lab to test new proof of concepts.
The FTE Transformation Power List 2022 will recognise the most transformative change enablers within the airline and airport industry in the Asia-Pacific region.
FTE speaks to Dar Group’s Head of Digital Advisory Chris Runde; Thomas Kearns, Digital Innovation Strategist at Perkins and Will; and Richard Palmer, Dar Group’s Sustainability specialist, all of whom are playing a role in shaping the future of the industry.
The airline will continue to invest in technology and radical digitalisation to improve the guest experience and simplify internal processes.
Fast Future CEO Rohit Talwar speaks about the biggest opportunities and risks facing the industry, and offers insight into what lies ahead for airlines, airports and their partners.
Goutam Kundu, CIO, Metropolitan Washington Airports Authority (MWAA) speaks to FTE about MWAA Labs’ innovation approach and latest projects.
Delta will use Amazon Web Services to deliver new digital travel services, streamline processes, enhance customer service, and provide cloud training to employees globally.
![[Video interview] AWS Global Head of Airports on prioritising tech: “Focus on the business outcome and the passenger experience”](https://www.futuretravelexperience.com/wp-content/uploads/2022/07/AWS-interview-with-Bob-Kwik-FTE-768x403.jpg)
Amazon Web Services’ Bob Kwik discusses key tech trends and shares advice to airports on prioritising technological investment.
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