REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Alaska Airlines is launching a new subscription programme for price-conscious travellers – Alaska Access – as it responds to the continued shift in consumer demand for personalised and tailored experiences.
United Airlines is installing new, larger overhead bins on its Skywest-operated E175 fleet, providing more room for passengers’ carry-on bags. The new bins will be available on 50 aircraft by the end of 2024.
American Airlines is continuing to make its high-speed inflight connectivity more accessible and easier to use, including a new WiFi portal design designed to further enhance the customer experience.
Korean Air has selected Viasat to provide inflight connectivity onboard 40 787s. It brings the number of Korean Air aircraft to be equipped with Viasat’s connectivity solution to 70, including 30 A321Neos.
Malaysia Airlines has unveiled an innovative collaboration with Google, which harnesses cutting-edge digital and AI marketing solutions to enhance commercial operations and prioritise a seamless CX.
Cathay Pacific is reinforcing its commitment to memorable dining experiences by collaborating with JIA Group’s Michelin-starred French restaurant Louise to bring onboard its fresh take on French cuisine.
Royal Jordanian is prioritising high-speed WiFi to enhance CX and has selected Viasat’s inflight connectivity solution across multiple fleets “to provide passengers with a high-quality online experience”.
Meet the 12 members of the FTE Airline Digital Transformation Power List EMEA 2024, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Ahead of his participation at the co-located FTE EMEA and FTE Ancillary & Retailing events, Adrian Keating, Executive Director Commercial, shares the PLAY vision for optimising and evolving commercial offerings.
The LATAM group now has free and exclusive Disney+ content on its LATAM Play inflight entertainment service. The agreement secures the streaming platform’s content across LATAM’s operational network.
Air Canada has announced a comprehensive upgrade of its menus for all travellers, with 100+ new rotating seasonal recipes, as part of its focus on “investing in every aspect of the customers’ journey”.
Discover Airlines has installed the AERENA Inseat System by AERQ in one of its A320s. This has been realised through a partnership between AERQ, Discover Airlines and Lufthansa Group Innovation Runway.
Cathay Pacific has revealed its updated 777-300ER fleet, featuring a thoughtful redesign of the cabin experience. The updated Business cabin will feature the new Aria Suite with unparalleled privacy.
Emirates has signed MoUs with Icelandair and travel technology and ticketing specialist GO7 to develop deeper commercial cooperation. The move comes as the airlines look to leverage each other’s networks.
Heathrow has launched a breakfast named the ‘Fly Up’, which is cooked with oil that is then cleaned and recycled into renewable biofuels. It has been created to raise awareness of Sustainable Aviation Fuel.
The FTE Digital, Innovation & Startup Hub along with the FTE Baggage Innovation Working Group members convened on 28-29 February 2024 at Tampa International Airport for a fantastic collaborative event.
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