Alaska Airlines becomes first US airline to offer home-printed bag tags


Alaska Airlines becomes first US airline to offer home-printed bag tags
Home-printed bag tags will be introduced on three routes on 21 April, before the initiative is extended to more airports in summer 2014.

Alaska Airlines will introduce home-printed bag tags on 21 April, becoming the first airline in the United States to offer the service. The permanent launch of the service follows a successful trial that was undertaken last year with passengers flying between Seattle and Hawaii.

Travellers flying between Seattle and San Diego, Anchorage or Juneau will soon be able print their own bag tags at home, while Alaska Airlines plans to extend the project to cover more airports this summer.

Passengers simply have to print their bag tag at home or in the office, place it in a plastic tag holder and attach it to their bag. Upon arrival at the airport, they just have to show an airline agent their boarding pass and identification, and deposit the bag at a dedicated bag drop. The plastic bag tag holder can either be mailed to passengers or they can collect one at the airport.

Home-printed bag tags are part of the airline’s ‘Self-tag express’ initiative, which also includes self-tagging kiosks at the airport.

Curtis Kopf, Alaska Airlines’ Vice President of Customer Innovation and alaskaair.com, said: “Our goal is to be the easiest airline to fly. That’s why we’re introducing additional self-tagging capability so customers who prefer self-service options have the ability to print bag tags at home during the check-in process.

“Tagging your bags at home can save some time at the airport. If printing your bag tags at home isn’t your preference, our friendly airport staff will gladly help check your bags to your final destination.”

Alaska Airlines follows in the footsteps of Iberia and Air France, both of which have launched home-printed bag tags in Europe


Join the baggage innovation hub for the air transport industry – low-cost, effective and productive technology realisation

Last year the FTE Baggage Innovation Working Group went from an idea to a membership of nearly 400, delivered a proof of concept, built an airport lab network and ran a face-to-face meeting alongside FTE Global in Las Vegas. Following the successful launch of the initiative, FTE is introducing the expanded BIWG for 2022. The working group brings together the most innovative and progressive baggage supply chain companies, airlines and airports from across the industry to provide a unique platform for the development of new techniques, technologies and business models to deliver tangible change in the baggage sector. It is the industry’s best networking platform for those serious about baggage.

The Baggage Innovation Working Group meets every six weeks, and is led by our industry captains including Andrew Price, Head of Baggage Transformation, FTE; Jason Odey Director, Global Baggage Excellence, Air Canada; Kevin Kleist, Emerging Trends Advisor, Southwest Airlines; Darin Juby, Director Baggage Services, Greater Toronto Airports Authority; and Idar Sørgjerd Manager, Baggage Handling Service, Technical Infrastructure & Innovations Avinor, who set the high-level agenda for each BIWG meeting. The next BIWG call will take place on 16 February, 15:00 CET and will look into the trends for the year ahead and conclusions from our latest POC around reclaim optimisation. The POC aims to develop a tool that can be used to automatically allocate baggage reclaim belts based on the arrival patterns of aircraft and their baggage loads.

Members who have already signed up for 2022 also include SITA, Collins Aerospace, Amadeus, Brock Solutions, and Owens Group. Interested in joining? Find out more and contact us for more information on our low-cost membership options.

Visit the FTE Baggage Innovation Working Group page >>   

Tags


Comments

Comments are closed.