Lufthansa Group has inaugurated an extensively modernised Premium Check-in Area in Terminal 1 at Frankfurt Airport. The elegant space offers First Class passengers, HON Circle members, Senators, and Star Alliance Gold status customers a noticeably new level of comfort and efficiency.
“Our customers are at the heart of everything we do,” said Francesco Sciortino, Hub Manager Frankfurt & Accountable Manager Lufthansa Airlines. “With the new Premium Check-in Area, we have created a space for our guests that combines comfort, efficiency, and personalised service at the highest level. The reopening marks a milestone in the collaboration between Lufthansa and Fraport. Together, we are creating infrastructure that meets the highest standards and makes the stay at Frankfurt Airport even more pleasant for our guests.”
One standout feature of the new Premium Check-in Area is a spaciously designed section with changing rooms, enabling quick outfit changes or convenient repacking before departure. This fulfils a frequently expressed customer wish. Stylish high tables with charging stations and comfortable seating create a calm atmosphere, ideal for a relaxed meeting before departure.
“The new Lufthansa product shows how cooperation based on partnership can produce innovative solutions,” said Stephanie Pudwitz, Head of Central Infrastructure Management, Fraport AG. “In creating the new premium check-in area, we took the wishes of Lufthansa Group fully into account. Together, we are setting standards for comfort and service for the benefit of our guests at Frankfurt Airport.”
Lufthansa staff are available at the new service bars to address individual needs. Furthermore, staff assist at exclusive baggage machines to ensure smooth and convenient baggage drop-off. The new Premium Area combines modern design, personalised service, and practical extras such as a separate waiting area and changing rooms, making the stay for Lufthansa Group Airlines guests at Frankfurt Airport even more enjoyable and flexible.
