The co-located FTE EMEA and FTE Ancillary & Retailing events took place at the RDS Dublin on 11-13 June 2024, with the theme of âCustomer-centric Innovationâ. Here is a selection of the main highlights.

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 9th hosted by GOAA; Networking Day on February 10th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
The co-located FTE EMEA and FTE Ancillary & Retailing events took place at the RDS Dublin on 11-13 June 2024, with the theme of âCustomer-centric Innovationâ. Here is a selection of the main highlights.

Alaska Airlines has become the first airline in North America to integrate eSIM technology into its booking platform through a new partnership with CELITECH, unveiled during FTE EMEA on 11-13 June 2024 in Dublin.

eSIM Go has announced a new partnership with Lufthansa Group to provide eSIM mobile data services to passengers across four of its airlines, unveiled during FTE EMEA, which took place on 11-13 June 2024 in Dublin.

In this interview, ahead of her participation at the co-located FTE EMEA and FTE Ancillary & Retailing events, Ursula Silling, CEO, Branchspace, discusses dynamic retailing and cutting-edge digital experiences.

Budapest Airport took on a new retail strategy following the pandemic, aimed at enhancing retail revenue without significant expansion of retail spaces. This strategy has redefined the retail experience and CX.

Keflavik Airport has awarded SSP Group a contract to open two new Point convenience stores, a SnĂŚland Deli delicatessen and 17 high-tech vending machines in seven spaces at the airport.

Lithuanian Airports is making plans for the catering areas in the new departures terminal at Vilnius Airport, which is scheduled to commence operations in February 2025, with over 1,000sqm of commercial space.

In this interview, Arthur Reijnhart, Executive Director Schiphol Commercial, shares Royal Schiphol Groupâs bold new course for its future commercial strategies and plans for major terminal modernisation.

Manchester Airport (a Corporate Partner of the FTE Digital, Innovation & Startup Hub) has opened a Gaming Point in Terminal 1, giving video game fans the chance to play their favourite titles, or try out a VR escape room.

Munich Airport is offering Chinese travellers personal shopping assistance free of charge in Terminal 2. Chinese-speaking shopping assistants aim to break down language barriers and enhance CX.

Eric LĂŠopold, Founder & Managing Director, Threedot and Content Director, FTE Ancillary & Retailing, shares his perspective on the evolution of airline retailing and key industry trends.

Wizz Air has launched âWizz Experiencesâ, a new service for its passengers in partnership with Coras, providing access to over 10 million attraction tickets in one place and a seamless booking experience.

Changi Airports International and Wuxi Airport Group have established a new joint venture company to manage the non-aeronautical business of Wuxi Shuofang International Airport, with plans for an enriched CX.

British Airways â a member of IAG (a Headline Partner of FTE EMEA and FTE Ancillary & Retailing, Dublin, 11-13 June 2024) â is partnering with Amadeus on enhanced retailing capabilities using AI.

Wizz Air has announced the launch of the WIZZ SHOP&FLY online shopping platform with InterLnkd (an exhibitor at the co-located FTE EMEA and FTE Ancillary & Retailing events, Dublin, 11-13 June 2024).

The winners of each award will be announced during an official awards ceremony on 12 June at the co-located FTE EMEA and FTE Ancillary & Retailing events (Dublin, 11-13 June 2024).
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