Ahead of his participation at FTE Global 2024, Simon Gandy, Executive Vice President & Chief Operating Officer, The New Terminal One at JFK, explains the ambition to be among the worldâs top five airport terminals.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Ahead of his participation at FTE Global 2024, Simon Gandy, Executive Vice President & Chief Operating Officer, The New Terminal One at JFK, explains the ambition to be among the worldâs top five airport terminals.

Riyadh Air, Saudi Arabiaâs new digitally-native airline, has partnered with noon Payments to offer seamless digital payment acceptance. Hear more from Riyadh Air at FTE Global in Los Angeles, 28-30 October 2024.

Miami International Airport â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â has announced the winners of its second Public Innovation Challenge, which prioritises customer service tech.

After a successful trial of Blueboxâs Blueview digital services platform, PLAY Airlines has now deployed the onboard retail solution across its entire fleet of 10 Airbus A320neo and A321neo aircraft.

Ahead of his participation at FTE Global 2024, Christopher Neal, Director of PDX Next Operations, Port of Portland, shares how PDX Next is reimagining facilities with innovative tech and new approaches.

The Transportation Security Administration â an exhibitor at FTE Global, the âCES of Aviationâ taking place in Los Angeles on 28-30 October 2024 â has installed new Credential Authentication Technology at ROA.

In this deep-dive article, Miami International Airport, Southwest Airlines, Vienna Airport, United Airlines and Aeroporti di Roma share their insights into the latest developments and trends in the realm of IoT.

SITA â a Strategic Partner of the FTE Baggage Innovation Working Group â is to install state-of-the-art passenger verification and check-in solutions, including common-use self-service bag drops, at PVG.

Abu Dhabi Airports has partnered with the Federal Authority for Identity, Citizenship, Customs, and Port Security to introduce a biometric Smart Travel project at Zayed International Airport.

In this video interview, Branchspace CEO Ursula Silling and Head of Consulting Radu Iliescu share their perspectives on key retailing trends and how airlines are adapting to them, as well as personalisation and UX optimisation.

Wizz Air has launched a new voice solution for its virtual customer service assistant, Amelia. In the event of a significant delay or cancellation, travellers will now receive an automated telephone call.

Heathrow Airport has awarded a five-year contract extension to SITA â an exhibitor at FTE Global, LA, 28-30 October, and a Platinum Sponsor and exhibitor at FTE APEX Asia Expo, Singapore, 19-20 November.

U.S. Customs and Border Protection has expanded Mobile Passport Control to Detroit Metropolitan Wayne County Airport, enhancing CX and streamlining travellerâs entry process into the United States.

Shannon Airport has launched a new app featuring Augmented Reality and smartwatch integration as part of its âcommitment to enhancing passenger convenience and embracing cutting-edge technologyâ.

Etihad Airways is enhancing the customer experience with the launch of an online chat feature designed to provide the latest accurate information on the documents passengers need before they travel.

As part of efforts to communicate to customers in real-time, United Airlines â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â is using AI tools to send travellers information about their trip.
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