Pattern: AI-powered orchestration and autonomy

Pattern – a Bronze Sponsor of APEX FTE EXPO – builds the complete software and Physical AI stack for modern ground operations. Ramps change by the minute: late inbounds, gate swaps, weather holds, short connections, staffing call-outs. Yet most ground teams still coordinate through radios, spreadsheets and a patchwork of point tools that each see only part of the picture.

“Pulse replaces that patchwork with one platform,” explains Kellen Schroeter, Co-founder & CEO, Pattern Labs. “Live visibility, autonomous dispatch, resource planning, rostering, team messaging, scanning with Pulse Connect and ops replay all run on the same real-time model of the operation. At its core is Pulse Dispatch. It isn’t a dispatcher with a spreadsheet and a radio. It’s an optimisation engine that continuously works out the best assignment of every mission across people, vehicles and robots, and re-optimises in seconds when a flight runs late, a gate changes or a runner drops off. Nobody rebuilds the plan by hand: every runner always has the right next job, and supervisors manage exceptions instead of making every call. Pulse connects to the systems airlines already rely on, including handheld scanners, baggage reconciliation systems and standard airline messaging, so our modules fit into an existing operation, complementing the tools teams want to keep, rather than forcing a rip-and-replace. Because Dispatch doesn’t care whether a mission goes to a person or a machine, our Pathfinder autonomous baggage shuttles take work from the same queue as ramp agents. That’s what makes Pattern an ecosystem rather than a tool: one AI orchestration layer for people, equipment and autonomy.”

Today, United Airlines and Alaska Airlines run ground operations on Pulse at some of the busiest hubs in the world, and Pathfinder is operating in Denver and with DHL at London Gatwick. Operations running on Pattern see an average 50% improvement in missed-bag rate and a 35-40% gain in team efficiency, which means more reliable turns for airlines and bags that arrive with their passengers.

Kellen Schroeter, Co-founder & CEO, Pattern Labs: “We’d like to start conversations with airlines and airports in the region that want measurable gains in on-time performance, missed-bag rate and team efficiency, and a clear path from digital tools to autonomy.”

“Asia-Pacific is home to some of the fastest-growing hubs in the world, and the airlines and handlers running them face the same pressures we solve every day in the U.S. and Europe: tighter connections, harder-to-staff ramps and rising passenger expectations around their bags,” says Schroeter. “APEX FTE EXPO puts us in the room with the leaders making those decisions. Our goal is simple. We want to show what’s already working at scale, not another pilot that never leaves the trial phase. Our tools are driving real operational improvements, moving millions of bags and standing up to the demands of deployment at scale. We’d like to start conversations with airlines and airports in the region that want measurable gains in on-time performance, missed-bag rate and team efficiency, and a clear path from digital tools to autonomy.”

Pattern is bringing a live ramp to Singapore. Visitors will see Pulse running real airport processes, including transfer bags, inbound bags to claim, inter-terminal moves and autonomous bag runs by Pathfinder, all from a single dispatch layer. “The part we’re most excited to show is how Pulse handles disruption,” says Schroeter. “Pick a scenario, such as a late inbound with tight connections, a gate swap at peak or two runners calling out, and watch it unfold in real time: Pulse View shows every connected runner, vehicle, robot and scanned bag on one live map; Pulse Dispatch autonomously re-optimizes every mission in seconds, moving work between people and Pathfinder shuttles as the situation changes, with no one rebuilding assignments by hand; Pulse Plan forecasts staffing from expected flight volume, so teams are sized for the day before it starts.”

Pattern is also launching the Pulse AI Module in Singapore: an AI agent built into Pulse that works alongside operations leaders. Ask it why missed bags spiked during last night’s evening bank, or where tomorrow’s schedule will stretch the team, and it digs through live and historical operations data to find the cause and recommend a fix before the problem reaches the airfield. “Visitors can put it to work on their own ops questions at the booth,” Schroeter adds. “Most visitors arrive with a process they want to improve. Bring it, and we’ll show you how Pulse would run it.”

Hear more from Pattern at APEX FTE EXPO (Singapore, 18-19 November 2026). Kellen Schroeter, Co-founder & CEO, Pattern Labs, is participating in a session focused on ‘Making autonomous airport operations a reality: Inspiration from the first movers’.