REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Changi Airport Group – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – and Aurrigo are collaborating to test the latest version of the electric autonomous vehicle, Auto-DollyTug.
IAG and Aurrigo have commenced deployment and demonstration of the Auto-DollyTug autonomous baggage tractor at CVG. IAG and CVG are both Corporate Partners of the FTE Digital, Innovation & Startup Hub.
Changi Airport – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – has welcomed completion of the new baggage handling system in T2 by BEUMER (a Strategic Partner of the FTE BIWG).
FTE’s Head of Baggage Transformation Darin Juby identifies the key trends that will help transform the baggage experience in 2024 and beyond, including bag tracking, robotics, automation and sustainability.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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Eurowings has entered into a five-year contract with SITA – a Strategic Partner of the FTE Baggage Innovation Working Group – to deploy SITA Bag Journey for real-time tracking information of passenger bags.
Brisbane Airport is embarking on its biggest ever transformation, with a $5bn Future BNE investment in a better airport experience. Future BNE includes upgrades to the Domestic and International terminals.
London Stansted has received planning permission to extend its terminal building, transforming the airport experience at every step of the journey from check-in on departure to immigration on arrival.
Kaunas Airport is installing next-gen aviation security scanners and baggage handling lines. The three CT scanners in the departures zone will be in place in November, with testing planned during December.
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An $81 million expansion is underway to almost double the size of the Virgin Australia arrivals hall at Melbourne Airport. The upgrade includes a new baggage carousel and oversized baggage collection point.
Munich Airport has introduced smart baggage trolleys in T2. Using a tablet on a carry-on baggage trolley, travellers can receive flight information and be guided to facilities such as shops and restaurants.
Avinor and Vanderlande – both members of the FTE Baggage Innovation Working Group – have formed an innovation partnership to explore ways of fully automating the last mile of the baggage handling process.
Virgin Australia has launched a baggage tracking tool across more than two thirds of its domestic network, allowing travellers to know where their bag is at every step of the journey to deliver a seamless CX.
Amsterdam Airport Schiphol, an Airport Lab Network Partner of the FTE Baggage Innovation Working Group, has purchased 30 new lifting aids as it continues to improve working conditions in the baggage hall.
easyJet has expanded its twilight bag drop service to Glasgow Airport, as part of new customer initiatives “for a quicker and easier journey”. The service is free for travellers on early morning flights.
Icelandair is to launch the Crew Solution from BAGTAG – a Strategic Partner of the FTE BIWG. After a successful PoC, it is introducing the innovation to “streamline processes and offer smooth journeys”.
Kristen Berndt, Senior Manager, Baggage Strategy & Innovation, United, explains the airline’s key efforts to streamline the passenger experience, better leverage data, and embrace emerging technologies.
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