REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The latest industry news and analysis of the use of biometrics in air transport security and facilitation, including facial recognition, iris scanning and single passenger tokens.
In this interview, ahead of his participation at APEX FTE Asia Expo 2025, Hercules Lai, Manager, Future Travel Experience, Airport Authority Hong Kong, discusses Flight Token and a truly seamless biometric journey.
Honolulu’s Daniel K. Inouye International Airport has introduced a new biometric arrivals system with SITA and U.S. CBP, cutting queues and transforming passenger processing with faster, more secure entry.
San Diego International Airport’s brand-new Terminal 1 features a streamlined curb-to-gate experience powered by a full suite of SITA technologies, including biometric face pods, dynamic signage and more.
Perth Airport has launched a project to introduce 95 additional self-service check-in kiosks in Terminal 1. This will also convert a number of the traditional check-in counters into 38 new automated bag drops.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Taipei Songshan Airport has selected SITA to lead its next-generation shared check-in counter project, deploying a full suite of self-service and biometric-powered tech to future-proof operations and customer experience.
FTE explores a selection of the top trends and technologies for 2025 and beyond, including robotics and automation, Artificial Intelligence, biometrics and digital identity, immersive technologies, and more.
SITA – a Platinum Sponsor and exhibitor at FTE APEX Asia Expo (Singapore, 19-20 November 2024) – and IDEMIA, also an exhibitor at FTE APEX Asia Expo, are collaborating on a Digital Travel Ecosystem.
Delta has expanded its Digital ID touchless airport technology to Salt Lake City Airport. Developed in close collaboration with the TSA, Delta Digital ID uses biometric facial matching for a seamless experience.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
In this article, PIT, United, MIA, Alaska Airlines, FRA, Spirit Airlines and more, preview what you can expect to hear in 5 unmissable conference sessions at FTE Global – the “CES of Aviation” – LA, 28-30 October 2024.
Vision-Box – an exhibitor at FTE Global, the “CES of Aviation” taking place in Los Angeles on 28-30 October 2024 – is transforming Indonesia’s busiest airports with a comprehensive biometric roll-out.
SITA – an exhibitor at FTE Global, Los Angeles, 28-30 October 2024 – is partnering with Airports Authority of India to install its Smart Path technology across nine airports as part of the wider DigiYatra initiative.
Airport Authority Hong Kong has launched a Smartphone Express Bag Drop Service as a further development of HKIA’s Flight Token smart technology for “an even more efficient departure experience”.
Passport-less immigration clearance for travellers is being progressively rolled out at Changi Airport – a Headline Partner of FTE APEX Asia Expo, taking place in Singapore on 19-20 November 2024.
The new JFK Terminal 6, opening in 2026, is to be equipped with Materna IPS hybrid self-service bag drop equipment. The biometric-enabled equipment is part of a digital-first approach to elevate CX.
The Transportation Security Administration – an exhibitor at FTE Global, the “CES of Aviation” taking place in Los Angeles on 28-30 October 2024 – has installed new Credential Authentication Technology at ROA.
Abu Dhabi Airports has partnered with the Federal Authority for Identity, Citizenship, Customs, and Port Security to introduce a biometric Smart Travel project at Zayed International Airport.
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