Redefining the end-to-end passenger experience | Independent news and events
Changi Airport Group CIO Steve Lee discusses the Group’s biometrics-related plans and considers the merits of wearables and single passenger tokens.
McCarran Airport’s David Bourgon summarises how more effective collaboration can enhance the check-in, bag drop, security, immigration and arrivals processes.
FTE takes a look at the top five technologies that are shaping tomorrow’s airport experience and should be on the radar of every airport and airline.
Business and tourist visa holders, Mexican travellers with border crossing cards and airline crew are among those able to make use of the new kiosks.
Jerry Tolzman discusses the trial of a fingerprint-based boarding pass at San Jose Airport and says Alaska Airlines will bide its time before deciding the next steps.
Aruba, the Netherlands, Aruba Airport Authority, Schiphol Group, KLM and Vision-Box have launched the first of its kind Aruba Happy Flow project.
Pre-registered CLEAR members can now make use of dedicated security lanes at Miami International Airport to skip the queues at the checkpoint.
The installation of 92 SmartGates at Sydney, Melbourne, Brisbane, Perth, Adelaide, Gold Coast, Cairns and Darwin airports will commence this summer.
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
A mega-show to commemorate a mega-hub, and a new era of travel
Istanbul Congress Center - ICC, Istanbul
18 - 20 June 2019
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
4-6 September 2019, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
12-13 November 2019, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Baltimore-Washington International Airport is set to become the eleventh US airport to offer CLEAR security lanes to help reduce waiting times for members.
Sweden’s Stockholm Arlanda Airport could soon become the first airport in Scandinavia and just the third in Europe to offer the US preclearance service.
Ranging from permanent bag tags and Google Glass to single passenger tokens, we review this year’s 10 most popular ‘On the Ground’ passenger experience stories.
Australian Customs and Border Protection Service has expanded its automated border control SmartGate programme to include Canadian and Irish passengers.
Eight e-gates have been installed at the customs and immigration checkpoint, with more than 3,000 passengers a day being successfully processed at present.
Aruba Airport Authority has confirmed the purchase of Automated Passport Control (APC) kiosks, bringing the technology outside of the US and Canada for the first time.
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