REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Berlin Brandenburg Airport is offering passengers an additional digital service: BER Biometrics means all travellers can now use various stations when departing from Terminal 1 via facial recognition.
SEA Milan Airports has implemented FaceBoarding at Linate, allowing travellers to check-in and board using biometric facial recognition. ITA Airways and SAS are the first airlines to join the project.
KLM, Amsterdam Airport Schiphol and IDEMIA are among the stakeholders collaborating on a Digital Travel Credential pilot project until 31 March 2024. Digitisation makes checks faster and more efficient.
New technology that confirms the validity of a traveller’s identification and their flight information in real time is now in use at the TSA security checkpoints at Virginia’s Norfolk International Airport.
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VINCI Airports – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has launched a new biometric experience at Portugal’s five biggest airports, in a strategic partnership with Vision-Box.
Airports Company South Africa (ACSA) is to deploy IDEMIA’s Passenger Flow Facilitation solution in nine South African airports, including a border clearance process using the latest e-Gates technologies.
Honolulu Airport has adopted the biometric-enabled SITA Smart Path to support U.S. CBP in fulfilling biometric passenger screening on exit from the U.S. and deliver a “fast and efficient experience”.
Fraport and SITA (a Platinum Sponsor of FTE APEX Asia Expo, 8-9 November 2023, Singapore) are enabling all airlines at FRA to jointly use face biometrics as identification from check-in to boarding.
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Alaska Airlines’ new Mobile Verify programme, powered by Airside, enables travellers to verify their passport from home, creating “a seamless airport experience for guests travelling internationally”.
Maurice Jenkins, Chief Innovation Officer, explains Miami International Airport’s vision of transformative innovation “to create efficiencies and improve CX” and how it is embracing biometrics & digital identity.
Alaska Airlines is partnering with CLEAR – the secure identity company – with the aim of providing a friction-free travel experience with CLEAR Plus, while also accelerating the adoption of digital identity.
FTE has announced a three-part webinar series, developed in partnership with IDEMIA, on “The future of biometrics in North American travel – a safe, secure and seamless experience through advanced technology”.
Berlin Brandenburg Airport has introduced BER Traveller – a digital service for biometric access control that is now available to Lufthansa Group airlines passengers who are HON Circle Members and Senators.
Sacramento International Airport has implemented biometric boarding for international flights at select gates, using Amadeus facial recognition technology for “a secure, touchless departure process”.
Air Canada is piloting digital identification on select flights departing from Vancouver Airport to Winnipeg, and at the Air Canada Café at Toronto Pearson Airport, offering passengers paperless, seamless boarding.
Biometric touchpoints are to be installed across Frankfurt Airport, in collaboration with SITA and NEC, enabling travellers to seamlessly pass through each stage of the airport journey simply by scanning their face.
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