REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Alaska Airlines’ new Mobile Verify programme, powered by Airside, enables travellers to verify their passport from home, creating “a seamless airport experience for guests travelling internationally”.
Los Angeles World Airports – host of FTE Global (LA, 19-21 September 2023) – and Delta have celebrated the opening of the $2.3 billion Delta Sky Way project at Los Angeles International Airport (LAX).
Austin-Bergstrom Airport (AUS) has started its West Gate Expansion project, which is one of the near-term ‘Journey With AUS’ developments to “modernise and improve the AUS experience for everyone”.
A group of leading companies in the UK aviation and renewable energy sectors, including easyJet, Bristol Airport, Airbus, Rolls-Royce and more, have established the Hydrogen in Aviation alliance.
Hamad International Airport, in partnership with Atos and Royal Schiphol Group, has introduced Passenger Digital Assistance Kiosks as part of “overarching digital strategy to transform passenger experiences”.
Swedavia is to open 10 new F&B outlets at Stockholm Arlanda, Luleå and Malmö airports, in partnership with SSP Group. The focus is on enhancing CX with “innovative concepts” and “truly local experiences”.
Dr Jan-Henrik Andersson, Chief Commercial Officer & Chief Security Officer, explains how Munich Airport is approaching digitalisation of the passenger journey and the innovative technologies being explored.
Lufthansa Innovation Hub’s new venture Swifty is an AI assistant that aims to transform business travel booking into a fast, efficient experience. It autonomously manages all steps within the chat interface.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Amsterdam Airport Schiphol, an Airport Lab Network Partner of the FTE Baggage Innovation Working Group, has purchased 30 new lifting aids as it continues to improve working conditions in the baggage hall.
Changi Airports International has signed a passenger-focused agreement with Cairo Airport Company, seeking to implement impactful solutions to improve the passenger experience at Cairo International Airport.
Hamad Airport is aiming to provide “a seamless and convenient arrival experience” by implementing several procedures to welcome travellers, including use of e-gates and various transport connections.
The winners of the FTE Airline and Airport Pioneer Awards 2023 will be announced at a special presentation ceremony during FTE Global, taking place in Los Angeles on 19-21 September.
Delta Sky Club is anchoring its newest “one-of-a-kind” lounge at Boston-Logan Airport in the city’s nautical history. The 21,000 sq ft Club seats more than 400 and has a CX focused on “care and hospitality”.
Heathrow has enlisted a former undercover police officer to train colleagues on how to spot the body language typical of anxious travellers and help them de-stress for a “seamless and enjoyable” experience.
The TSA has installed two state-of-the-art CT scanners at West Virginia Yeager Airport, streamlining the security experience as travellers will no longer need to remove laptops and liquids from hand baggage.
Fresno Yosemite Airport passengers will begin to see a transition in food & beverage offerings this month as part of the airport’s new concessions programme, bringing “a unique airport dining experience”.
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