In this interview, Abhi Chacko, Board Member of Ostrum, shares details about the Uber-style accessibility platform already live at LTN and LGW designed to solve many of the issues experienced by PRMs.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
In this interview, Abhi Chacko, Board Member of Ostrum, shares details about the Uber-style accessibility platform already live at LTN and LGW designed to solve many of the issues experienced by PRMs.

Royal Schiphol Group â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â is testing electric self-driving buses as part of its vision to achieve a fully autonomous ground operation by 2050.

WHILL and Envoy Air â a subsidiary of American Airlines Group â have announced the first commercial installations of an autonomous mobility service within the American Airlines terminals at LAX and MIA.

Aeroporti di Roma (ADR) â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â is further enhancing its digitalisation journey with the launch of a new âShop&Flyâ service at Fiumicino Airport.

George Bush Intercontinental Airport (IAH) has been allocated $150 million by Houston City Council as part of the Terminal B transformation, which promises âan elevated CX with cutting-edge technologyâ.

In this article, we share key highlights from the recent meeting of the FTE World Airport Retailing Working Group, featuring insights from Vantage Airport Group, LHR, DOH, Avolta, and Kinetic Consultancy.

FTE is delighted to announce that Steven Greenway, CEO, flyadeal, and Guðmundur Daði RĂșnarsson, Chief Commercial and Airport Development Officer, Keflavik Airport, have joined the FTE Executive Advisory Board.

SOF Connect, operator of Sofia Airport, has launched a new automated boarding pass checking system in Terminal 2. The smart system includes the latest generation of IATA-compliant e-gates and software.

Schiphol is redeveloping Lounge 2 for passengers mainly flying to destinations outside Europe. The catering and retail area is getting a new layout, with the passenger experience at the heart of the project.

Gold Coast Airport has unveiled future-focused plans as part of its new master plan, embracing innovation and new technologies that will enhance CX and deliver a fully digital passenger experience.

The Port Authority of New York and New Jersey, The New Terminal One and URW Airports have launched the commercial programme for the $9.5 billion terminal scheduled to open at JFK Airport in 2026.

British Airways is embarking on a multi-million-pound investment programme to overhaul its ground support equipment at Heathrow, as part of its commitment to reducing emissions in the air and on the ground.

Perth Airport is opening a new Little Creatures Bar & Café in Terminal 1 International, enhancing the customer experience with expanded F&B options for passengers. Little Creatures also operates from T3.

Meet the 12 executives on the FTE Airport Digital Transformation Power List EMEA 2024, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.

Sydney Airport has opened new dining venues â Bettyâs Burgers, Oporto, and Mad Mex â reinforcing its focus on ânew and exciting food concepts, elevating the casual dining experience across the airportâ.

The largest-ever interior renovation of concourses and passenger gate areas at Minneapolis-St. Paul International Airportâs Terminal 1 is now moving into the second phase of the construction programme.
Get Future Travel Experience news & updates sent to your inbox