REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Latest industry news on how passenger experience is being improved by the use of robotics, big data analytics and Artificial Intelligence (AI) in the booking process and within the airport terminal.
Halifax International Airport Authority, in partnership with Halifax-based startup Maritime Robotics, has launched two custom-built passenger experience robots at Halifax Stanfield to support a seamless journey.
Aurrigo is accelerating its âRamp Readyâ project at East Midlands Airport â a member of Manchester Airports Group. This will see Aurrigo deploy two of its Auto-Cargo autonomous vehicles and one eight-passenger Auto-Shuttle.
MWAA, United, Publicis Sapient and Nagarro discuss how they are leveraging agentic AI â systems capable of autonomously taking actions in complex environments â to accelerate innovation and digital transformation.
All Nippon Airways is implementing an AI-based turbulence prediction service developed by BlueWX Company. The collaboration aims to enhance flight safety, passenger comfort and operational reliability.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the âCES of Aviationâ, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asiaâs biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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CVG, Lufthansa Industry Solutions, ADR, Fraport, and DataArt discuss the transformative potential of agentic AI to act autonomously in dynamic environments and the ultimate move towards Artificial General Intelligence.
Journey Robotics is Emerging Technology Showcase Sponsor of the FTE World Innovation Summit. In this interview, its CEO Reeg Allen discusses transforming baggage handling through robotics and automation.
In part 1 of our focus on robotics and automation, Schiphol Group, Boston Dynamics, Southwest Airlines and Fraport share insights into how these technologies can enhance operational efficiency and CX.
Lufthansa Innovation Hub and Munich Airport Terminal 2 are partnering on joint initiatives to drive innovation. As part of these efforts, two autonomous robots developed by Ottonomy are being deployed.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
In part 2 of our comprehensive focus on Generative AI, Alaska Airlines, VINCI Airports â AĂŠroports de Lyon, Turkish Airlines, Berlin Brandenburg Airport and Amazon Web Services share how it is poised to transform CX.
In part 1 of our comprehensive focus on Generative AI, Aeroporti di Roma, Fraport, SITA and DataArt share how it is poised to revolutionise processes, streamline operations and enhance user experiences.
Barcelona Airport has collaborated with Areas to open SELF, which is said to be the worldâs first robotic restaurant incorporating Artificial Intelligence in an airport, in order to âoptimise operational processes and improve CXâ.
Air Canada, Avinor, Lufthansa, LAS, Southwest, KEF, United, DOH and more share their insights into the top baggage trends to watch in 2025: robotics, autonomous vehicles, bag tagging, tracking and more.
FTE explores a selection of the top trends and technologies for 2025 and beyond, including robotics and automation, Artificial Intelligence, biometrics and digital identity, immersive technologies, and more.
Zurich Airport â a Corporate Partner of the FTE Digital, Innovation & Startup Hub â is testing self-driving vehicles on the apron, laying the groundwork for the future use of autonomous technologies.
Glasgow Airport has launched a state-of-the-art, AI-powered digital assistant to provide real-time information and enhance navigation throughout the terminal for âsmoother and more personalised journeysâ.
DHL Supply Chain â a Partner of the FTE Baggage Innovation Working Group (BIWG) has completed its first deployment of an autonomous vehicle in live airport traffic at Heathrow (also a BIWG Partner).
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