Lufthansa has outlined how it plans to enhance the onboard passenger experience across all four classes in its âbiggest service initiative in recent yearsâ.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Lufthansa has outlined how it plans to enhance the onboard passenger experience across all four classes in its âbiggest service initiative in recent yearsâ.
Bangkok Airways now offers its business class passengers iPad minis pre-loaded with movies, TV shows and music as it aims to enhance its âonboard boutique serviceâ.
GuestLogix has signed an agreement with Global Eagle Entertainment, which will allow passengers to book onward travel tickets and destination-based activities while onboard.
Mary Kirby, founder of Runway Girl Network, explores the latest onboard innovations, including second-screen tech, inventive cabin design and PED-friendly trays.
China Southern has taken delivery of its first B777-300ER equipped with Thalesâ TopSeries AVANT IFEC system, which includes on-demand content, 3D maps, games and e-books.
Lufthansa Systemsâ BoardConnect is now available as an app for Windows 8 devices, allowing passengers to watch movies, order food and shop using their own device.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
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Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit â co-located to deliver the regionâs most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the âCES of Aviationâ taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
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Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 â uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
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WestJet has signed a multi-year deal with Panasonic Avionics to provide passengers with in-flight satellite connectivity, enabling live TV and movie streaming.
Delta Air Lines will invest more than $770 million in upgrading its narrow-body fleet, which will see the introduction of slim-line seats, satellite TV and power sockets.
Southwest Airlines passengers will be able to enjoy live and on-demand TV throughout 2014 thanks to an extension to the âTV Flies Freeâ service.
Gulf Air has signed agreements with Avianor, Zodiac Aerospace and B/E Aerospace to upgrade its A330 fleet with lie-flat seats and a new IFE system.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
Southwest Airlines passengers will be able to enjoy live and on-demand TV throughout 2014 thanks to an extension to the âTV Flies Freeâ service.
Gulf Air has signed agreements with Avianor, Zodiac Aerospace and B/E Aerospace to upgrade its A330 fleet with lie-flat seats and a new IFE system.
Read our round-up of the five key onboard passenger experience trends to watch out for in 2014, including personalisation, crew empowerment, wireless IFE and in-flight phone calls. Â
SilkAir, a subsidiary of Singapore Airlines, is trialling a wireless in-flight entertainment system, which allows passengers to stream content to personal devices.
In-flight connectivity provider Gogo has received a Supplemental Type Certificate to install its Ku-satellite technology on Boeing 747-400 aircraft.
Gulf Air has updated its in-flight entertainment offering with six traditional Middle Eastern games, offering passengers a new way to spend their time onboard.
Emirates is introducing 50 hours of new childrenâs IFE content to keep young customers entertained and their parents relaxed during the winter holiday season.
FTE spoke to Emiratesâ Patrick Brannelly about the airlineâs plans to offer free in-flight Wi-Fi within five years and live television onboard all flights.
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