Alaska Airlines has redefined its First Class dining experience with the launch of a collaboration with Brandon Jew, an acclaimed chef and owner of San Francisco’s Michelin-starred Mister Jiu’s restaurant.
Alaska Airlines has redefined its First Class dining experience with the launch of a collaboration with Brandon Jew, an acclaimed chef and owner of San Francisco’s Michelin-starred Mister Jiu’s restaurant.
Emirates has expanded its inflight meal pre-ordering service for Business Class passengers across its four German gateways. The service is part of efforts to enhance digital passenger convenience.
American Airlines is enhancing the rewards available to members of its AAdvantage frequent-flyer program, as well as further elevating the onboard experience with premium amenities and high-speed WiFi.
JetBlue has announced Blueprint by JetBlue, a personalised inflight experience platform designed to provide travellers with more customisation across their journey, beginning with new IFE features.
As global interest peaks in ‘Veganuary’, Emirates has noted a surge of 40% in customer demand for plant-based meals. To meet demand, it will introduce an array of new vegan dishes onboard and in lounges.
Emirates has unveiled a collection of Bulgari amenity kits for the Autumn/Winter season in First and Business Class, in keeping with its “commitment to providing an exceptional customer experience onboard”.
Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Luxair has completed installation of nose-to-tail in-seat power from Burrana on the first of four Boeing 737-800 aircraft as part of its cabin upgrade programme to deliver an enhanced passenger experience.
Avi Mannis, Hawaiian Airlines’ SVP of Marketing, discusses the new A321neo cabins and the carrier’s end-to-end customer experience plans.
Boeing, Bombardier, Airbus, Air NZ, EnCore, Recaro, Acro, Rebel.Aero, tangerine, STG and Geven discuss the future of aircraft cabin and seating design.
From a personalised IFEC platform and a reconfigurable cabin to virtual reality retail, FTE explores eight solutions that can enhance today’s passenger experience.
Boeing, Bombardier, Airbus, Air NZ, EnCore, Recaro, Acro, Rebel.Aero, tangerine, STG and Geven discuss the future of aircraft cabin and seating design.
From a personalised IFEC platform and a reconfigurable cabin to virtual reality retail, FTE explores eight solutions that can enhance today’s passenger experience.
Emirates’ Sir Tim Clark, IATA’s Alexandre de Juniac and APEX’s Joe Leader discuss the impact of the US and UK electronics ban.
Jarkko Konttinen, former VP Marketing, CX and Ancillary, Finnair, explores how a new airline/airport retail model could transform ancillary revenues.
The Virgin America name will disappear in 2019 but popular features associated with the airline will be integrated into the Alaska Airlines brand.
Qatar Airways SVP Customer Experience Rossen Dimitrov reveals all about the revolutionary new Qatar Airways business class experience.
American Airlines’ Brian Richardson, JetBlue’s Jamie Perry, Delta’s Joe Kiely and Aeromexico’s Rodrigo Llaguno discuss the future of in-flight entertainment.
Alaska Airlines customers can now book Premium Class seats ahead of the introduction of the new premium economy product on 5 January 2017.
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