REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Emirates has unveiled a collection of Bulgari amenity kits for the Autumn/Winter season in First and Business Class, in keeping with its “commitment to providing an exceptional customer experience onboard”.
Luxair has completed installation of nose-to-tail in-seat power from Burrana on the first of four Boeing 737-800 aircraft as part of its cabin upgrade programme to deliver an enhanced passenger experience.
Korean Air has launched a new Korean-style vegan meal as an inflight option, as it caters to the growing number of vegan passengers and strives to reduce carbon emissions through more eco-friendly catering choices.
The shortlist for the Crystal Cabin Awards 2020, for which Future Travel Experience is a Media Partner, has been unveiled with a record number of entries.
Air Mauritius has chosen a two-class layout for its A350s, with 28 seats in business class and 298 in economy class.
Fiji Airways’ Bula Bid auction tool allows Economy Class customers to bid for upgrades to Business Class on international flights.
A balanced perspective on the issues of security and privacy, and how biometrics identify travellers on the move, enabling greater throughput and better passenger experience, while respecting the traveller’s privacy.
Find out more >>Content plans: Bag tracking, autonomous, automation. Also live-streamed for those members unable to attend in-person.
Find out more >>Content plans: Year in review, PoC summary, and plans for 2024.
Find out more >>Content plans: Proof of Concept (PoC) update, New Member presentations, Peak Holiday Lessons Learned
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Proof of Concept (PoC) update, Sustainability, Tagging and Tracking and new member presentation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Progressive digital retailing strategies from around the world
Find out more >>Content plans: Proof of Concept (PoC) update, baggage tracking advancements, and new member presentation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Fraport presentation, autonomous operations, and sustainability.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Pittsburgh International Airport presentation, Autonomous operations & Robotics POC updates.
Find out more >>Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of other new technologies in travel retail.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Bag tracking, autonomous, automation
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
Find out more >>
Avi Mannis, Hawaiian Airlines’ SVP of Marketing, discusses the new A321neo cabins and the carrier’s end-to-end customer experience plans.
The Virgin America name will disappear in 2019 but popular features associated with the airline will be integrated into the Alaska Airlines brand.
Qatar Airways SVP Customer Experience Rossen Dimitrov reveals all about the revolutionary new Qatar Airways business class experience.
American Airlines’ Brian Richardson, JetBlue’s Jamie Perry, Delta’s Joe Kiely and Aeromexico’s Rodrigo Llaguno discuss the future of in-flight entertainment.
8-9 November 2023, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
11-13 June 2024, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
11-13 June 2024, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Qatar Airways SVP Customer Experience Rossen Dimitrov reveals all about the revolutionary new Qatar Airways business class experience.
American Airlines’ Brian Richardson, JetBlue’s Jamie Perry, Delta’s Joe Kiely and Aeromexico’s Rodrigo Llaguno discuss the future of in-flight entertainment.
Alaska Airlines customers can now book Premium Class seats ahead of the introduction of the new premium economy product on 5 January 2017.
Austrian Airlines has been confirmed as the latest carrier to sign up to Inmarsat’s GX for Aviation in-flight connectivity service.
Delta Air Lines has revealed that its new premium economy product, branded Delta Premium, will debut on select international flights in late 2017.
FTE explores how a new generation of in-flight entertainment and connectivity solutions are presenting airlines with ancillary revenue generation opportunities.
FTE takes a look at some of the big IFEC news from APEX EXPO, featuring Inmarsat, Thales, Panasonic, GEE and Rockwell Collins.
Alitalia’s Aubrey Tiedt reveals how the carrier plans to further enhance its passenger experience and become one of Europe’s leading airlines.
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