REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

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Redefining the end-to-end passenger experience | Independent news and events

Tagged: Payment

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Finnair trials Alipay for in-flight payments on Helsinki-Shanghai flights

Finnair is the first airline in the world to allow passengers to pay for in-flight purchases using Alipay, which is popular among Chinese travellers.

In-flight, Personalisation // Jan 2017

Singapore Airlines launches UK Rail-Fly partnership to simplify end-to-end travel process

FTE spoke to Singapore Airlines’ Wilson Yong about the new partnership with First Great Western and Heathrow Express that allows passengers to travel with all three companies on a single booking.

Initiatives // Jan 2014

Five top Asia low-cost airlines on their future passenger experience

Ahead of FTE Asia 2013 AirAsia, Tiger Airways, flydubai, IndiGo, and Jazeera Airways share their insights and innovations for the passenger experience of the future.

Initiatives // Mar 2013

China Airlines app allows for booking and payment

The latest function on the China Airlines app enables passengers to book and pay for their tickets using a smartphone.

Mobile & Wearables // Jun 2012

WestJet adds new self-service options for web, mobile and kiosk

WestJet has unveiled a host of new features for its web, mobile and self-service kiosk check-in services, including excess baggage payment and booking alterations.

Mobile & Wearables // Jun 2012

Self-tagging and bag drop ‘Unconference’ session reveals key to successful implementation

Baggage // Mar 2012

Industry report reveals future impact of new technologies

Initiatives // Jan 2012

Preparing for the NFC revolution

Mobile & Wearables // Jul 2011

Amadeus report explores future impact of mobile technology

Mobile & Wearables // Jun 2011

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