REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
The FTE Baggage Innovation Working Group (BIWG) has launched a call for expressions of interest for its new proof of concept (POC) initiative, which focuses on permanent bag tags.
JetBlue’s Joanna Geraghty discusses JetBlue’s trial of e-tags, and considers how the likes of Uber, Lyft and FedEx can help deliver a simplified travel experience.
Lufthansa has confirmed that the official rollout of the RIMOWA Electronic Tag will begin on 14 March following successful tests with customers.
John Whittaker, Air New Zealand’s Group General Manager Airports, talks to FTE about the airline’s biometric bag drop and electronic bag tag plans.
RIMOWA Electronic Tag is the first fully integrated mobility solution for luggage and features an embedded digital bag tag.
Ranging from permanent bag tags and Google Glass to single passenger tokens, we review this year’s 10 most popular ‘On the Ground’ passenger experience stories.
FTE spoke to IATA’s Paul Behan about the forthcoming Smart Security trials at Schiphol and Heathrow, the latest Fast Travel plans and a permanent bag tag standard.
Exploring how permanent bag tags, home-printed bag tags, baggage delivery, remote bag drop and lost baggage services can improve the passenger experience.
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