REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>ANA, ICN, Korean Air, HND, Cathay, CAG, AirAsia, NRT, Singapore Airlines and AAHK were recognised during the FTE APAC Pioneer Awards 2025 ceremony, which took place on 11 November in Singapore.
FTE Founder & Chairman Daniel Coleman looks ahead to 2026, as FTE unites global innovators in Dublin, Dallas, and Singapore to redefine the future of air travel through collaboration, innovation and transformative ideas.
Lufthansa Group has launched a new âCulinary Journeyâ that makes it even easier for customers travelling with Lufthansa, SWISS and Austrian Airlines to pre-order their favourite meals and snacks.
LATAM Airlines has reimagined the onboard offering in its Premium Business cabin, with service elements that reflect a refreshed vision centred on design, hospitality, and a genuine connection to the region.
JetBlue and United Airlines have launched the first major customer benefit from their Blue Sky collaboration: loyalty members of both airlines can now earn and redeem points or miles across each otherâs networks.
Delta Air Lines has released its 7.5 app update, empowering travellers with greater flexibility, enhanced visibility, and new self-service features designed to simplify every step of the travel journey and enhance CX.
The Cathay Group and Airbus have announced a joint investment agreement of up to US$70 million to accelerate the development of Sustainable Aviation Fuel production in Asia and globally.
Qantas has launched refreshed domestic inflight menus featuring nearly 70 new items, highlighting local producers and indigenous businesses, with rotating options to enhance variety for frequent flyers.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrowâs end-to-end passenger journey across Asia-Pacific
A gathering of air transportâs digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrowâs end-to-end passenger experience
Southwest Airlines is partnering with Volantio to leverage the companyâs Re-Commerce Platform to enhance flexibility and choice for travellers, further strengthening the airlineâs customer-centric innovation.
American Airlines, Citi and Mastercard have launched the Citi/AAdvantage Globe Mastercard, redefining mid-tier travel cards with premium perks, loyalty rewards and enhanced passenger experiences.
In a compelling keynote interview at FTE Global 2025, United CEO Scott Kirby revealed how technology, culture, and customer focus are redefining the airlineâs global ambitions and passenger experience.
Spirit Airlines is partnering with TravelX to integrate the RmX platform. This collaboration will enhance seat allocation, personalised offers, and post-booking monetisation, boosting revenue and flexibility for Spirit Airlines.
Southwest Airlines has debuted a new cabin design with RECARO seats, in-seat power, and extra legroom options, marking a major step in its onboard experience upgrades and premium offering rollout.
Cathay Pacific has announced that complimentary WiFi will be offered to Cathay Gold members travelling in all cabins from 15 November 2025, further elevating their inflight experience with a seamless, connected journey.
All Nippon Airways (ANA) has announced the implementation of âneoAI Chatâ â a generative AI platform developed by neoAI Corporation. It is being deployed across ANA Group to enhance operational efficiency and CX.
American Airlines has announced a suite of digital innovations designed to deliver a more seamless, personalised travel experience, spanning the entire customer journey â from trip planning to onboard comfort.
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