Saudia has launched its innovative digital platform, the Travel Companion, powered by advanced AI. This is part of a two-year plan to revolutionise the travel industry by embracing digital innovations.

Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Saudia has launched its innovative digital platform, the Travel Companion, powered by advanced AI. This is part of a two-year plan to revolutionise the travel industry by embracing digital innovations.

United Airlines is making it easier for passengers to sit in their favourite seat type, even if their preferred seat isn’t available during booking. Travellers can find the new feature in the United mobile app.

The New Terminal One at New York JFK Airport, opening in June 2026, has awarded airside technology contracts to ADB SAFEGATE – an exhibitor at FTE Global, taking place in Los Angeles on 28-30 October 2024.

In this interview, Ahmet Er, Digital Transformation and Channel Management Deputy Manager, and Dilanur Çetinalp, Digital Transformation and Channel Management Supervisor, share iGA Istanbul Airport’s digital mindset.

British Airways – a member of IAG (a Headline Partner of FTE EMEA and FTE Ancillary & Retailing, Dublin, 11-13 June 2024) – is partnering with Amadeus on enhanced retailing capabilities using AI.

Fiji Airways is investing in new, cutting-edge Artificial Intelligence (AI) technology as part of efforts to further optimise operational performance and provide a seamless travel experience for passengers.

New CAT-2 technology that confirms the validity of a traveller’s identification, along with their flight information, in real-time is now in use at the TSA security checkpoints at JFK International Airport.

In this interview, Linda Schucroft, VP Innovation and Customer Experience, shares details of King Salman International Airport’s focus on world-class technology and first-to-market AI-powered platforms.

Riyadh Air, Saudi Arabia’s digitally-native airline, has signed a strategic partnership with Artefact aimed at utilising cutting-edge cloud and AI technologies “to enhance guest experiences at every stage”.

In this interview, Steven Greenway, CEO, flyadeal, shares how the digitally-native low-cost airline is “investing in disruptive technology to make the passenger experience simple, efficient and user-friendly”.

Ljubljana Airport is utilising Artificial Intelligence and computer vision technology to optimise turnaround performance, using “innovation to make operations smoother” and enhance the passenger experience.

United Airlines has launched a digital tool on its app and website, making it easier for customers who use wheelchairs to find flights that can accommodate the dimensions of their personal mobility device.

In this interview, Abhi Chacko, Board Member of Ostrum, shares details about the Uber-style accessibility platform already live at LTN and LGW designed to solve many of the issues experienced by PRMs.

Malaysia Airlines has unveiled an innovative collaboration with Google, which harnesses cutting-edge digital and AI marketing solutions to enhance commercial operations and prioritise a seamless CX.

SOF Connect, operator of Sofia Airport, has launched a new automated boarding pass checking system in Terminal 2. The smart system includes the latest generation of IATA-compliant e-gates and software.

Gold Coast Airport has unveiled future-focused plans as part of its new master plan, embracing innovation and new technologies that will enhance CX and deliver a fully digital passenger experience.
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