REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
BAGTAG’s first branded web-shop is live with Alaska Airlines in a big step towards increased adoption of electronic bag tags. BAGTAG is a Strategic Partner of the FTE BIWG and Alaska Airlines is a Partner.
AirAsia MOVE, formerly known as airasia Superapp, has unveiled the updated, refreshed look of its app on the App Store and Google Play as it strives “to elevate and enhance every traveller’s experience”.
Qantas has revealed what customers can expect from its A220s when the new aircraft start flying in March 2024, as well as the acceleration of WiFi rollout and a major investment in digital experience.
New technology that confirms the validity of a traveller’s identification and their flight information in real time is now in use at the TSA security checkpoints at Virginia’s Norfolk International Airport.
Glasgow Airport, in collaboration with Connected Places Catapult, has launched the Living Lab Digital Twin Competition, with the aim of developing digital twin technologies in a live aviation environment.
SITA – a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Strategic Partner of the FTE Baggage Innovation Working Group – has published its 2023 Air Transport IT Insights report.
Shannon Airport has streamlined the experience of passengers travelling to the US with the introduction of an innovative app, which is designed to reduce inspection time at the US pre-clearance facility.
International Airlines Group (IAG) invited FTE for a briefing on its innovation activities. We learned how IAG will be collaborating with its partners on trials covering robotics & automation, AI & ML, and more.
Bob Kwik, Global Head of Airports and Ground Transportation, Amazon Web Services, shares his perspective with FTE on the hot topic of generative AI and how airports can use it to help their customers.
Aer Lingus has continued its digital transformation journey by launching Revolut Pay as a form of payment on the Aer Lingus app and website, so customers can complete the checkout process in a single click.
Vueling has announced a travel protection partnership with Cover Genius. The airline has plans to expand its digital offering through its website and mobile app as part of the Vueling Transform programme.
In this interview, Alice Tosti, Acceleration Program & Open Innovation Specialist, shares a deep-dive into how Aeroporti di Roma is empowering the next generation of disruptors with its third ‘Call4Startups’.
Blue Islands has launched a new eSIM offering in partnership with eSIM Go for seamless mobile data when travelling. This is part of the airline’s “ongoing commitment to a customer-first approach”.
SAS has entered into a strategic partnership with travel technology platform Meili. This enables the airline’s car rental partners to offer an enhanced experience through Meili’s cloud-based technology.
VINCI Airports – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has launched a new biometric experience at Portugal’s five biggest airports, in a strategic partnership with Vision-Box.
Amsterdam Airport Schiphol has launched a newly-developed app for Apple Watch. Using AI, this allows travellers to quickly and easily access the latest information about their flight on their wristwatch.
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