REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Plaza Premium Group (PPG) and Adelaide Airport are to introduce Flight Club Adelaide, PPG’s first domestic terminal experience in Oceania, which aims to elevate the pre-flight experience for travellers.
Heathrow – a Corporate Partner of the FTE Digital, Innovation & Startup Hub and a Partner of the FTE Baggage Innovation Working Group – has welcomed the opening of a new Plaza Premium Lounge in Terminal 4.
Chicago Midway International Airport has opened ‘The Club MDW’ – its first-ever premium lounge. The Club MDW is designed to offer travellers a relaxing, comfortable environment with enhanced amenities.
Macau International Airport has welcomed the opening of a new Plaza Premium First lounge. The lounge concept is designed to transform and elevate the travel experience with personalised hospitality.
Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Qantas – a Partner of the FTE Baggage Innovation Working Group – has announced plans for an enhanced airport experience with the development of a new Broome Regional Lounge opening in December.
Singapore Airlines – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – has reopened its SilverKris Lounge at Heathrow Airport’s Terminal 2 following a six-month refurbishment.
Korean Air’s premium customers and elite frequent flyers can look forward to a world-class lounge experience at The New Terminal One at JFK Airport from 2026, “featuring top-notch technology and service”.
Plaza Premium Group has opened a new ‘Plaza Express’ concept at Gatwick Airport. This is designed to offer leisure travellers affordable entry rates, with high-speed Wi-Fi, zoned seating and food and drink.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Alaska Airlines has opened a new lounge at San Francisco International Airport’s Harvey Milk Terminal 1. The modern and spacious 11,000 square foot space is designed to enhance the pre-flight experience.
Plaza Premium Group has completed its expansion at Chongqing Jiangbei International Airport with the opening of a third Plaza Premium Lounge, which is integrated with an airport dining establishment.
Emirates has opened its first-ever lounge at King Abdulaziz International Airport in Jeddah, Saudi Arabia. The lounge is designed “to deliver an industry-leading experience and signature hospitality”.
LOT Polish Airlines plans to renovate and expand the Business Lounge Polonez at Warsaw Chopin Airport, as part of efforts to make the passenger experience “exceptional at every stage of the journey”.
Air France has reopened its fully renovated lounge at Cayenne-Félix Eboué International Airport. Customers can enjoy a bite to eat, work, or just relax in this “elegant and comfortable redesigned space”.
A new Kyra Lounge has opened at HKIA. The joint venture by Airport Dimensions, SSP, and Travel Food Services aims to redefine airport hospitality, offering a luxurious and tranquil retreat for travellers.
Emirates has unveiled its highly-anticipated premium lounge at Paris CDG. The exclusive 925sqm lounge aims to take premium travel to new heights, with a special focus on comfort and convenience.
SSP has partnered with Cyprus Airports F&B to open a brand-new lounge, ‘SKALA’ Business Lounge, at Larnaca International Airport. The lounge is designed to combine modern comfort with Cypriot charm.
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