REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Patrons of the new lounge at Selangor’s Sultan Abdul Aziz Shah Airport don’t need a membership card or first class ticket; instead they can gain admission just by flashing their car keys.
All passengers at San José International Airport can purchase admission to the new premier airport lounge, regardless of the class of their ticket, the carrier they will travel on or whether they are flying domestically or internationally.
Finavia has opened a new Design Gallery at Helsinki Airport, where passengers can enjoy an interactive exhibition and views of the sunset while they wait for their flight.
Virgin Atlantic’s new Clubhouse Lounge at Newark Liberty Airport is inspired by downtown New York and features a cocktail bar, brasserie and movie screening room.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
A new Heineken Airport Lounge has opened at Dubai Airport’s Terminal 3, offering live sports, complimentary Wi-Fi and power points to charge mobile phones and laptops.
Oman Air has opened the new Majan Lounge at Muscat International Airport, offering passengers a tranquil environment reflecting Omani culture and heritage.
An innovative IKEA VIP lounge with televisions, beds and comfortable seating areas has been opened at Paris-Charles de Gaulle Airport.
In the first instalment of our four-part report on the highly successful FTE Asia ‘Unconference’ sessions, we round-up the key findings from the self-boarding workshop.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
The latest stage of the refurbishment of The Wing – Cathay Pacific’s flagship airport lounge – has been completed at Hong Kong International Airport.
Qatar Airways has opened a brand new First and Business Class Premium Lounge at Heathrow Airport – the carrier’s first Premium Lounge outside of its Doha hub.
China Southern has opened its new Sky Pearl International VIP Lounge at Guangzhou Baiyun Airport as part of its plans to improve overall service standards.
Cathay Pacific has announced the opening of a newly refurbished lounge in Frankfurt Airport, which is modelled on the award-winning lounges in Hong Kong.
Vienna International Airport is implementing common-use self-boarding gates across all terminals, including the new Skylink terminal, which is due to open next year.
Europe’s first airport lounge designed exclusively for MasterCard customers has been opened at Hungary’s Budapest Airport.
Aéroports de Paris has introduced holograms at Paris-Orly Airport to greet passengers and announce when their flight is about to board.
The new Emirates lounge offers a variety of passenger amenities, luxurious surroundings and easy access to each of the 14 gates in T3’s Concourse 1.
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