REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Singapore Airlines has opened a new SilverKris lounge at Sydney Airport, which has been designed to offer passengers a sense of home and features a living room, dining room and productivity pods.
Passengers travelling through Chicago O’Hare International Airport can now de-stress in a dedicated Yoga Room, which features video tutorials and soothing music.
KLM is trialling a new boarding procedure in which all passengers get an individual boarding number to speed-up the process.
Passengers arriving at Toronto Pearson International Airport can now have a workout as soon as they land thanks to a new in-airport gym located in Terminal 1.
Vantaa Innovation Institute outlined to FTE how the new Relaxation Area at Helsinki Airport will help to put a smile on the face of weary travellers.
Abu Dhabi Airports Company (ADAC) is this week hosting an interactive screen, which allows passengers to digitally interact with animals and nature.
Scientifically engineered, around the clock sleeping suites have been introduced at Dallas/Fort Worth Airport. The high-tech Minute Suites are part of DFW’s $2.3 billion Terminal Renewal and Improvement Program to redefine the global gateway as the ultimate in first class.
Airline alliance SkyTeam has announced plans for three new lounges to be open by Q1 2014.
Emirates Airline plans to refurbish all 35 of its airport lounges over the next 18 to 24 months.
Passengers departing from the London airport will now use cutting-edge boarding pass-reading technology to enter the security screening area, as part of Stansted’s drive to improve the passenger experience.
London Heathrow Airport is partnering with South African Airways on a self-boarding trial, using biometric data for more efficient boarding.
Five of Egypt’s largest airports are soon to have IATA CUPPS standard common-use passenger systems, courtesy of ARINC.
Three cutting-edge aircraft boarding gates have been unveiled at LAX, equipped with laser-based docking systems and free WiFi for passengers.
New York’s JFK Airport is to be the location of Airspace Lounge’s third facility, offering luxury and comfort to passengers for a one-off fee.
Patrons of the new lounge at Selangor’s Sultan Abdul Aziz Shah Airport don’t need a membership card or first class ticket; instead they can gain admission just by flashing their car keys.
All passengers at San José International Airport can purchase admission to the new premier airport lounge, regardless of the class of their ticket, the carrier they will travel on or whether they are flying domestically or internationally.
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