REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Manchester Airports Group – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has entered a strategic partnership with Veovo to rollout its people flow technology for a consistently smooth CX.
In this interview, Idar Sørgjerd, Department Manager, BHS, Tech & Op. Excellence, shares Avinor’s strategy for its baggage handling infrastructure, with robotics, autonomous vehicles, and AI at the forefront.
Edinburgh Airport (EDI) has welcomed a new investment partnership by Global Infrastructure Partners and VINCI Airports. VINCI Airports will acquire 50.01% of EDI, with a focus on “continually improving CX”.
Dublin Airport – a Headline Partner of the co-located FTE EMEA and FTE Ancillary & Retailing events, Dublin, 11-13 June 2024 – is accelerating the rollout of new and improved security scanning technology.
Manchester Airport (MAN) has installed a one-of-a-kind baggage system from Vanderlande in Terminal 2. Both MAN and Vanderlande are Airport Lab Network Partners of the FTE Baggage Innovation Working Group.
Delta Air Lines has opened its newly-expanded lounge at Miami International Airport. The Delta Sky Club has added nearly 4,000 square feet and 100-plus seats – a capacity increase of more than 50%.
A ground-breaking airside hydrogen refuelling trial, led by easyJet and supported by several cross-industry partners, has been completed at Bristol Airport – the first trial of its kind at a major UK airport.
BEUMER Group – a Strategic Partner of the FTE Baggage Innovation Working Group – is introducing an innovative solution for hand baggage screening at airports alongside partner HÖRMANN Klatt Conveyors.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Founder & CEO Daniel Coleman provides an update on some of the key Future Travel Experience projects for the next few months, including our landmark in-person events and rapidly-growing FTE Communities.
Aéroports de Montréal and Air Transat have organised the 10th edition of the ‘Premium Kids’ event at YUL for children with autism to familiarise themselves and their families with the airport process.
Hamilton International Airport in Ontario is introducing SITA’s passenger solutions for faster check-in and boarding. This is part of the airport’s commitment to providing passengers with a seamless CX.
American Express’ newly-renovated lounge has opened in Stockholm Arlanda Airport’s T5. With its almost 700sqm of Nordic-inspired design, the lounge is American Express’ largest in the Nordic region to date.
Hartsfield-Jackson Atlanta International Airport has welcomed the opening of Tropical Smoothie Cafe, completing expansion of Concourse T which began last year. This project is led by Paradies Lagardère.
Air India and BIAL have entered into an agreement intended to develop Bengaluru as a premier aviation hub for southern India, with a strong focus on “elevated customer experience and efficient operations”.
Detroit Metropolitan Wayne County Airport (DTW) has launched DTW Rewards, a free loyalty program that provides perks such as gift cards, airline miles and cashback for nearly every dollar spent at DTW.
Louisville Tourism has opened its first Airport Welcome Center at Louisville Muhammad Ali International Airport. The aim is to offer a personal touch for travellers and a “best-in-class” arrivals experience.
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