REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Latest industry news on how passenger experience is being improved by the use of robotics, big data analytics and Artificial Intelligence (AI) in the booking process and within the airport terminal.
FTE World Innovation Summit attendees will receive an exclusive first-look at Pittsburgh International Airport’s landmark new terminal through guided tours and in-depth conference sessions. Read our full preview.
Journey Robotics is Emerging Technology Showcase Sponsor of the FTE World Innovation Summit. In this interview, its CEO Reeg Allen discusses transforming baggage handling through robotics and automation.
In part 1 of our focus on robotics and automation, Schiphol Group, Boston Dynamics, Southwest Airlines and Fraport share insights into how these technologies can enhance operational efficiency and CX.
Lufthansa Innovation Hub and Munich Airport Terminal 2 are partnering on joint initiatives to drive innovation. As part of these efforts, two autonomous robots developed by Ottonomy are being deployed.
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore pit’s terminal modernization, and uncover the city’s vibrant tech and innovation landscape
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
In part 2 of our comprehensive focus on Generative AI, Alaska Airlines, VINCI Airports – Aéroports de Lyon, Turkish Airlines, Berlin Brandenburg Airport and Amazon Web Services share how it is poised to transform CX.
Zurich Airport – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is testing self-driving vehicles on the apron, laying the groundwork for the future use of autonomous technologies.
Glasgow Airport has launched a state-of-the-art, AI-powered digital assistant to provide real-time information and enhance navigation throughout the terminal for “smoother and more personalised journeys”.
DHL Supply Chain – a Partner of the FTE Baggage Innovation Working Group (BIWG) has completed its first deployment of an autonomous vehicle in live airport traffic at Heathrow (also a BIWG Partner).
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
In this video interview, following his participation at FTE Global, Daniel Chiaravalli, North America Managing Director, shares how ALBA Robot’s fully autonomous robotic wheelchair is advancing accessibility.
Ahead of his participation at FTE APEX Asia Expo (19-20 November 2024), Soonil Hwang, Deputy Director, Fast Travel Team, Incheon International Airport Corporation, shares details of the Fast Travel program.
In this article, PIT, United, MIA, Alaska Airlines, FRA, Spirit Airlines and more, preview what you can expect to hear in 5 unmissable conference sessions at FTE Global – the “CES of Aviation” – LA, 28-30 October 2024.
Ahead of his participation at FTE Global 2024, Rolf Felkel, Senior Vice President Applications and Partner Management, Fraport, explains what the AI@Fraport initiative involves and the business case and learnings so far.
Ahead of his participation at FTE APEX Asia Expo 2024, Babar Rahman, SVP Global Marketing & Corporate Communications, explains Qatar Airways’ efforts to enhance engagement through personalised, tech-driven interactions.
In this video interview, Schiphol, Avinor, Incheon and nlmtd, share the vision for the groundbreaking new ‘BOOST’ initiative designed to transform the future of baggage handling through robotics and automation.
Royal Schiphol Group, an Airport Lab Network Partner of the FTE Baggage Innovation Working Group (BIWG), and innovation consultancy firm nlmtd, have launched BOOST, a groundbreaking initiative designed to transform the future of baggage handling through robotics and automation, at FTE EMEA 2024.
Korean Air – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has partnered with Amazon Web Services (AWS) to develop an AI Contact Center platform to improve the customer experience.
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