With the vacation season approaching, iProov conducted an independent survey of over 16,000 consumers in eight countries, looking at fast-track travel services and how the airport experience can be improved. The surveyed countries were the US, Canada, UK, Spain, Germany, Italy, Australia, Mexico.
The questions in the survey included:
Would you use a service that allowed you to complete ticket and ID checks online from home, so you didn’t have to show them at the airport/travel hub?
Would you be more likely to choose an airline or travel provider that offered a pre-check from home service to speed up the process?
What do you find annoying about air travel?
How important is a fast-track service at the airport to you?