REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Narita International and Haneda International airports have announced trials of Face Express – a new boarding procedure using facial recognition technology.
FTE examines recent techniques adopted by airlines and airports to streamline the boarding experience, while ensuring a safe passenger experience.
Last week we began our countdown of FTE Asia’s 10 trends. Here are five more concepts changing the passenger experience, and not in the ways you might expect.
Following the groundbreaking FTE Asia 2013 conference, we take a look at the top 10 concepts, technologies and trends that are transforming the passenger experience as we know it.
Passengers departing from the London airport will now use cutting-edge boarding pass-reading technology to enter the security screening area, as part of Stansted’s drive to improve the passenger experience.
Las Vegas McCarran International Airport has unveiled the new Terminal 3, which includes facilities for self-boarding and self-bag tagging.
Vienna International Airport is implementing common-use self-boarding gates across all terminals, including the new Skylink terminal, which is due to open next year.
The development of next-generation boarding gates continues to highlight the benefits that self-boarding can bring to the overall passenger experience.
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