Redefining the end-to-end passenger experience | Independent news and events
Last week we began our countdown of FTE Asia’s 10 trends. Here are five more concepts changing the passenger experience, and not in the ways you might expect.
Following the groundbreaking FTE Asia 2013 conference, we take a look at the top 10 concepts, technologies and trends that are transforming the passenger experience as we know it.
Passengers departing from the London airport will now use cutting-edge boarding pass-reading technology to enter the security screening area, as part of Stansted’s drive to improve the passenger experience.
London Heathrow Airport is partnering with South African Airways on a self-boarding trial, using biometric data for more efficient boarding.
Following FTE’s look last week at the future of communications as envisaged by Exicon, mobile specialist SITA provides an insight into the current state, and future course, of the mobile passenger experience.
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