REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Sun Group partners with SITA to develop a next-gen, self-service Phu Quoc International Airport, featuring automated check-in, bag drop, boarding, and biometric systems, setting a model for Vietnam’s future airport growth.
Biometric touchpoints are to be installed across Frankfurt Airport, in collaboration with SITA and NEC, enabling travellers to seamlessly pass through each stage of the airport journey simply by scanning their face.
The new gates at Tom Bradley International Terminal feature enhanced Wi-Fi, touchscreen kiosks, biometrics and advanced baggage handling and boarding systems.
Narita International and Haneda International airports have announced trials of Face Express – a new boarding procedure using facial recognition technology.
FTE examines recent techniques adopted by airlines and airports to streamline the boarding experience, while ensuring a safe passenger experience.
Last week we began our countdown of FTE Asia’s 10 trends. Here are five more concepts changing the passenger experience, and not in the ways you might expect.
Following the groundbreaking FTE Asia 2013 conference, we take a look at the top 10 concepts, technologies and trends that are transforming the passenger experience as we know it.
The passenger experience of the future is one that is personalised, portable and full of flexibility says IATA’s Head of Passenger Experience Paul Behan, who gave FTE his insight into the airport journey of 2020 ahead of his participation in FTE Asia 2013 in May.
Las Vegas McCarran International Airport has unveiled the new Terminal 3, which includes facilities for self-boarding and self-bag tagging.
Vienna International Airport is implementing common-use self-boarding gates across all terminals, including the new Skylink terminal, which is due to open next year.
Las Vegas McCarran International Airport has unveiled the new Terminal 3, which includes facilities for self-boarding and self-bag tagging.
Vienna International Airport is implementing common-use self-boarding gates across all terminals, including the new Skylink terminal, which is due to open next year.
The development of next-generation boarding gates continues to highlight the benefits that self-boarding can bring to the overall passenger experience.
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