In this interview, ahead of his participation at APEX FTE Asia Expo, Jan Takacs, Head of Design & UX, AirAsia MOVE, shares how the company is driving innovation, personalisation, and a seamless experience at every touchpoint.


In this interview, ahead of his participation at APEX FTE Asia Expo, Jan Takacs, Head of Design & UX, AirAsia MOVE, shares how the company is driving innovation, personalisation, and a seamless experience at every touchpoint.

In this interview, ahead of his participation at APEX FTE Asia Expo 2025, Hercules Lai, Manager, Future Travel Experience, Airport Authority Hong Kong, discusses Flight Token and a truly seamless biometric journey.

APEX FTE Asia Expo, taking place in Singapore on 11-12 November 2025, will be our biggest and best-ever event in the region. Read our full exhibitor, sponsor & tours preview to find out what you can expect to see.

In this interview, Nicholas Donovan, Head of Aviation Services, shares how Melbourne Airport is on a journey to transform efficiency and create more seamless customer experiences through technology and digital advancements.

The winners of the FTE APAC Airline and Airport Operators Pioneer Awards will be announced at a special presentation ceremony during APEX FTE Asia Expo, taking place in Singapore on 11-12 November 2025.

In this video interview, Abbas Bigdeli, CEO, AerVision Technologies, and Louise Keane, Director, Intel Corporation, discuss the potential of the AI-powered AerMeal solution to transform meal preparation and waste management.
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
In this video interview at FTE APEX Asia Expo 2024, Christoph Schulte, Head of B4B, shares how the DiscoverCars.com platform can create new revenue streams through innovative car rental solutions.

14 airlines and airports were recognised for their customer experience and innovation leadership at the FTE Asia Awards 2017 ceremony in Singapore.

Find out what the likes of SITA, Panasonic Avionics, RIMOWA Electronic Tag, ICM, Inmarsat, IFPL, Retail inMotion and many others will be showcasing in Singapore.

Organisations confirmed to speak include Samsung Electronics, Changi Airport Group, Air NZ, Google, JetBlue, IATA, Cathay Pacific and GMR Airports.

Find out what the likes of SITA, Panasonic Avionics, RIMOWA Electronic Tag, ICM, Inmarsat, IFPL, Retail inMotion and many others will be showcasing in Singapore.

Organisations confirmed to speak include Samsung Electronics, Changi Airport Group, Air NZ, Google, JetBlue, IATA, Cathay Pacific and GMR Airports.

FTE Asia EXPO is Asia’s biggest free to attend passenger experience and business performance expo, and will take place in Singapore on 7-8 November 2017.

A visual round-up from Future Travel Experience Asia EXPO 2016, which attracted more than 2,000 air transport and travel industry leaders to Singapore.

14 airlines and airports from Asia and Oceania were recognised for their customer experience leadership at the FTE Asia Awards 2016 ceremony.

Changi Airport Group’s Steve Lee discusses self-service, robotics, personalisation and the future of the airport check-in hall.

Find out what will be on show at the free to attend FTE Asia EXPO 2016, which will take place in Singapore from 25-26 October 2016.

The winners of the 2nd Future Travel Experience Asia Awards will be announced at FTE Asia EXPO, 25-26 October, Singapore – register for free.
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