FTE explores a selection of the top technologies and trends for 2020, including robotics, autonomous vehicles, AI, digital twins, sustainability and more.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
FTE explores a selection of the top technologies and trends for 2020, including robotics, autonomous vehicles, AI, digital twins, sustainability and more.
Edmonton International Airport has partnered with Drone Delivery Canada to establish the world’s first drone delivery service from an airport.
Frankfurt Airport recently trialled a new self-driving guide robot, called YAPE, to accompany passengers to their gates and help them with their luggage.
All Nippon Airways and Panasonic will be trialling the self-driving electric wheelchairs to increase mobility and accessibility at Tokyo Narita Airport.
FTE spoke to Heikki Koski, Chief Digital Officer at Finavia, to find out more about how the company is investing in the customer experience at Helsinki Airport.
FTE explores a selection of the top technologies and trends for 2019, including biometrics, blockchain, robotics, AI, voice technology, AR, VR and more.
Haneda Robotics Lab, Incheon Airport and Vistara are among those playing a leading role when it comes to the adoption of robots and AI.
Munich Airport has teamed up with Lufthansa to trial a humanoid robot, developed by SoftBank Robotics, which provides passengers with information on their gate and restaurants and shops in Terminal 2.
Kansai Airports will trial “KATE”, an intelligent check-in kiosk that can autonomously move to busy areas in the airport as needed.
The new terminal features a raft of technologies, including self-service bag drop, automated immigration and robot guides, and boasts a true sense of place.
Kansai Airports will trial “KATE”, an intelligent check-in kiosk that can autonomously move to busy areas in the airport as needed.
The new terminal features a raft of technologies, including self-service bag drop, automated immigration and robot guides, and boasts a true sense of place.
Geneva Airport’s Gilles Brentini and Hamidul Huq talk chatbots, blockchain, robots, startups and improving the passenger experience.
FTE highlights 10 technologies and trends, ranging from AI and robotics to biometrics and translation technology, that should be on the radar of every airline and airport.
The line-up of robots can perform a variety of tasks, ranging from helping to transport luggage to providing assistance with language translation.
Andy Bien, CIO, Airport Authority Hong Kong, discusses new and emerging technologies, customer experience and the need for more collaboration.
Michael Ibbitson, Dubai Airports’ EVP, Technology and Infrastructure, discusses beacons, robotics, biometrics and the airport of the future.
Hamad International Airport and SITA have signed an MoU to implement or trial a variety of technologies at the Doha hub airport.
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