Andy Bien, CIO, Airport Authority Hong Kong, discusses new and emerging technologies, customer experience and the need for more collaboration.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Andy Bien, CIO, Airport Authority Hong Kong, discusses new and emerging technologies, customer experience and the need for more collaboration.
Michael Ibbitson, Dubai Airports’ EVP, Technology and Infrastructure, discusses beacons, robotics, biometrics and the airport of the future.
Hamad International Airport and SITA have signed an MoU to implement or trial a variety of technologies at the Doha hub airport.
FTE explores how airlines and airports across Asia are embracing new technologies and trends to help improve and simplify the passenger experience.
Haneda Robotics Lab’s Robot Experiment Project 2017 focuses on three core areas: security, transportation and translation.
The thinking behind the trial is to explore how customers react to the robot and to gauge how the robot can assist passengers in an airport environment.
ANA’s Kevin Kajitani discusses the Avatar Visioneers Team’s plans to allow people to transport their consciousness and why it has the potential to change the world.
Changi Airport Group’s Steve Lee discusses self-service, robotics, personalisation and the future of the airport check-in hall.
Thanks to “Leo”, bags are collected, checked in, transported and loaded onto the correct flight without ever having to enter the terminal building.
FTE speaks to Laila Ben Salah, KLM’s Manager Product Innovation, about the final Spencer demonstration in which the robot interacted with passengers at AMS.
Thanks to “Leo”, bags are collected, checked in, transported and loaded onto the correct flight without ever having to enter the terminal building.
FTE speaks to Laila Ben Salah, KLM’s Manager Product Innovation, about the final Spencer demonstration in which the robot interacted with passengers at AMS.
Robot NAO, a 58cm-tall humanoid robot, can communicate with passengers in three languages and can interact with staff via their smart watches.
JetBlue Technology Ventures has been launched to help “shape the future travel experience” and will invest in and partner with early stage startups.
FTE takes a look at the top five technology trends that will shape the passenger experience in 2016, and which should be on every airport and airline’s radar.
KLM has launched operational trials of the project robot Spencer, which is being developed to guide passengers through the airport terminal.
Emirates Group, comprising Emirates Airline and dnata, has unveiled its plans to undertake an enterprise-wide transformation initiative.
FTE takes a look at the top five technologies that are shaping tomorrow’s airport experience and should be on the radar of every airport and airline.
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