REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Lufthansa and Meta have partnered to offer Meta Quest 3 Mixed Reality headsets to the carrier’s business class passengers flying in its newly-introduced Allegris Business Class, opening “the next chapter of IFE”.
In this interview, Ahmet Er, Digital Transformation and Channel Management Deputy Manager, and Dilanur Çetinalp, Digital Transformation and Channel Management Supervisor, share iGA Istanbul Airport’s digital mindset.
Dr. Björn Becker, Head of Program Future Intercont Experience, Lufthansa Group, shares how the launch of Lufthansa Allegris redefines the airline’s approach to long-haul travel, plus its innovative use of the Metaverse.
QVerse allows users to virtually tour and navigate the check-in area at Hamad International Airport and the cabin interior of Qatar Airways’ aircraft.
The innovation centre will advance BIAL’s digital transformation and enable startup-led innovation, smart infrastructure and mobility.
FTE explores a selection of the top trends and technologies for 2022 and beyond, including the metaverse, air mobility, sustainability, robotics, autonomous vehicles, digital twins and more.
Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>
Customers can explore Emirates’ First Class Suite and other products in the new virtual reality experience now available on the Oculus store.
British Airways and Neutral Digital discuss how they have used virtual reality (VR) to showcase the airline’s new business class product.
British Airways has partnered with SkyLights to offer AlloSky VR headsets for its first class customers travelling on selected flights until the end of 2019.
SATS and Dassault Systèmes have successfully implemented a digital twin experience of a central kitchen to enhance SATS’ inflight kitchen operations.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
British Airways has partnered with SkyLights to offer AlloSky VR headsets for its first class customers travelling on selected flights until the end of 2019.
SATS and Dassault Systèmes have successfully implemented a digital twin experience of a central kitchen to enhance SATS’ inflight kitchen operations.
FlixBus has partnered with Inflight VR to offer immersive entertainment to its passengers on three routes in and between France and Spain.
FTE spoke to Alvaro Coromina, IT Director, Evelop, to find out how the airline’s digital project ‘Titanium’ is transforming its business performance.
Jin Air has partnered with Inflight VR to offer virtual reality inflight entertainment to passengers in a bid to appeal to its young and tech-savvy customers.
Inflight VR has announced that SunExpress has become its latest airline customer. Passengers will be able to rent the VR headsets from the end of May.
Jerome Thil, Vice President of Digital Innovation at Singapore Airlines, discusses the strategy behind the carrier’s new digital innovation lab.
During a six-month trial period, VR devices will be available to passengers on Iberia’s flights from Madrid to New York and Tel Aviv.
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