REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
CVG, Lufthansa Industry Solutions, ADR, Fraport, and DataArt discuss the transformative potential of agentic AI to act autonomously in dynamic environments and the ultimate move towards Artificial General Intelligence.
The winners of the FTE Global Airline and Airport Operators Pioneer Awards 2025 will be announced at a special presentation ceremony during FTE Global, taking place in Long Beach, California, on 9 to 11 September.
JetBlue has announced new onboard products, including a fresh wave of culinary creations and inflight content. Launching in September, they are part of the airline’s strategy to elevate every moment of the travel journey.
Qatar Airways has launched Privilege Club Pro, a subscription service for members to seamlessly collect additional Avios and Qpoints, “rewarding loyalty in more personal, relevant, and exciting ways”.
Southwest has announced a partnership with Peet’s Coffee, which will be its official coffee provider. This marks the first time Peet’s has teamed up with a major U.S. airline to serve its signature coffee inflight.
Etihad and Azul have launched a frequent flyer partnership agreement. This enables members of Etihad Guest and the Azul Fidelidade programme to earn and redeem their respective loyalty currency on either carrier.
LOT Polish Airlines and RECARO have announced that seat production for the airline will take place exclusively at RECARO’s Poland facility – for the retrofit of LOT’s B787-8 Economy Class seats to the R3, and more.
American Airlines and Mastercard have announced an extension of their partnership, with the aim of delivering more rewarding travel experiences and value through advanced payments tech and services.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Meet the 12 executives on the FTE Airline Digital Transformation Power List Americas 2025, who have been recognised for their outstanding efforts to lead how their organisation has embraced digital innovation.
Southwest Airlines is introducing the option for travellers to select their seat at the time of booking for flights beginning on 27 January 2026, as part of efforts to deliver a smooth and efficient customer experience.
Air New Zealand is working with OpenAI to expand its use of artificial intelligence, aiming to boost efficiency and enhance CX. Implementation of the technology is already driving smarter, faster decisions.
American Airlines is the first carrier to pilot One Stop Security in the U.S. for seamless connections. This allows customers travelling from LHR and connecting through DFW to clear U.S. Customs at the arrival gate.
All Nippon Airways has selected Lido Flight 4D, the most advanced flight planning solution from Lufthansa Systems, as the airline reinforces its focus on stability and cost efficiency through next-generation aviation IT.
Air France has teamed up with chef mixologist Matthias Giroud to design a new collection of alcoholic and non-alcoholic cocktails, served exclusively in the La Première cabin for an enhanced customer experience.
In this report from APEX FTE Dublin 2025, discover how YVR, Aer Lingus, and Aeroporti di Roma are shaping the future of travel by blending cutting-edge tech with human connection to deliver a truly unique CX.
A key session at the recent APEX FTE Dublin 2025 event focused on ‘Advanced approaches to Modern Airline Retailing and Offer & Order management’, featuring Lufthansa Group, Air France-KLM and Threedot.
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