REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds, who will inspire one another and reimagine travel together.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
AirAsia has partnered with disruption management platform Plan3 to provide its passengers with best-in-class service and optionality during unexpected disruptions, elevating the airline’s ability to respond.
The first-of-its-kind FTE Communities Live Days event took place on 10-12 February 2025, hosted by Orlando International Airport. Over 200 members of our FTE Communities participated. Read the full report.
Emirates’ Business Class customers can look forward to an elevated inflight experience, as an array of 18 new dishes will be launched onboard this summer. Each has been designed by renowned chefs.
Aeroméxico is introducing a new bedding kit – the Premier One Comfort Kit – designed by brand experience studio NewTerritory. The new design will be exclusively available to Premier One passengers.
New collaborations for Delta Sync Wi-Fi are planned in 2025, as well as more streaming-speed connectivity and personalised entertainment, as the airline brings an “at-home entertainment experience to the sky”.
JetBlue has launched EvenMore – its new premium travel experience – as another step in the airline’s JetForward strategy. The aim is to provide “a competitive, elevated travel option” with new amenities.
All Nippon Airways and Lufthansa Systems are launching a Proof of Concept, evaluating the feasibility of IATA ONE Order-based accounting and settlement for “a modern customer-centric airline retailing approach”.
airBaltic has reported outstanding success with its new mobile app launched as part of the airline’s commitment to innovation and enhancing CX, with increased bookings and ancillary revenue.
10-12 June 2025, Dublin
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
10-12 June 2025, Dublin
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Founder & CEO Daniel Coleman shares an update on FTE’s bold vision for 2025, injecting fresh perspectives and innovative ideas, and testing new tech and approaches, while driving collaboration in a way that no-one else is.
SAS is introducing totally new inflight WiFi with the launch of free, high-speed Starlink connectivity from SpaceX. It will begin the phased rollout on its entire fleet at the end of 2025 for an enhanced CX.
Lufthansa is introducing unlimited free messaging on its long-haul flights from this summer, as it further enhances the customer experience with “a portfolio of digital services that is very attractive”.
United Airlines – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is the first carrier to add ‘Control Tower’ mode to its onboard flight map for a “seamless, transparent travel experience”.
Iberia – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has launched ‘Háblalo Iberia’, a personalised app designed to improve the travel experience for people with communication difficulties.
Singapore Airlines has partnered with PressReader to enhance the customer experience with a curated selection of over 1,400 international digital newspapers and magazines in 32 content categories.
SkyTeam – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – is embracing digital tech with a Loyalty Benefits Calculator, so customers can quickly see which benefits apply across their journey.
Air Canada has implemented a next-generation airline operation solution from Lufthansa Systems, which is designed to enhance operational efficiency and CX by improving punctuality and reliability.
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