REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
Southwest Airlines has expanded its Rapid Rewards loyalty program with the launch of a new Visa debit card powered by Galileo. The technology aims to deliver seamless payments and deepen customer engagement.
SITA, working with easyJet, has launched a new ‘Agent App’ as part of efforts to reimagine how airports can serve passengers. The mobile tool allows ground crew to assist travellers anywhere in the terminal.
In this interview, ahead of his participation at APEX FTE Asia Expo, Jan Takacs, Head of Design & UX, AirAsia MOVE, shares how the company is driving innovation, personalisation, and a seamless experience at every touchpoint.
APEX FTE Asia Expo, taking place in Singapore on 11-12 November 2025, will be our biggest and best-ever event in the region. Read our full exhibitor, sponsor & tours preview to find out what you can expect to see.
Delta Air Lines has released its 7.5 app update, empowering travellers with greater flexibility, enhanced visibility, and new self-service features designed to simplify every step of the travel journey and enhance CX.
In a compelling keynote interview at FTE Global 2025, United CEO Scott Kirby revealed how technology, culture, and customer focus are redefining the airline’s global ambitions and passenger experience.
Spirit Airlines is partnering with TravelX to integrate the RmX platform. This collaboration will enhance seat allocation, personalised offers, and post-booking monetisation, boosting revenue and flexibility for Spirit Airlines.
Southwest Airlines has debuted a new cabin design with RECARO seats, in-seat power, and extra legroom options, marking a major step in its onboard experience upgrades and premium offering rollout.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Cathay Pacific has announced that complimentary WiFi will be offered to Cathay Gold members travelling in all cabins from 15 November 2025, further elevating their inflight experience with a seamless, connected journey.
All Nippon Airways (ANA) has announced the implementation of ‘neoAI Chat’ – a generative AI platform developed by neoAI Corporation. It is being deployed across ANA Group to enhance operational efficiency and CX.
American Airlines has announced a suite of digital innovations designed to deliver a more seamless, personalised travel experience, spanning the entire customer journey – from trip planning to onboard comfort.
Emirates has unveiled a suite of new services and products to enhance accessibility. The enhanced offerings include a new Accessible & Inclusive Travel Hub, providing a wealth of information for travellers.
Virgin Atlantic and Boeing are to implement connectivity modifications across the airline’s fleet of Boeing 787s. These will enhance onboard internet service, bringing high-speed, streaming-quality WiFi to passengers.
Riyadh Air – Saudi Arabia’s new digitally-native carrier – has announced a long-term strategic partnership with Uber. They will collaborate and aim to deliver an industry leading and convenient end-to-end travel experience.
As Alaska Airlines and Hawaiian Airlines continue their path toward a unified operation, the two carriers have announced a streamlined and aligned onboard experience set to take effect for travel from April 2026.
flyadeal, Saudi Arabia’s fast-growing LCC, has taken another step to widen its distribution strategy by going live on the Amadeus booking platform, giving travel agents access to the airline’s growing network of flights.
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