REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Alaska Airlines Director of Innovation Bernadette Berger unveiled a transformative new vision for airport gate experiences in a compelling keynote at the FTE World Innovation Summit on 15 May 2025.
Journey Robotics is Emerging Technology Showcase Sponsor of the FTE World Innovation Summit. In this interview, its CEO Reeg Allen discusses transforming baggage handling through robotics and automation.
American Airlines is partnering with U.S. CBP, Brock Solutions, BagCheck and Sydney Airport on a ground-breaking program to pilot International Remote Baggage Screening for a reimagined customer experience.
Ink Innovation has entered a partnership to make BAGTAG’s platform available to all airlines using its systems, making it easy for airlines to implement digital baggage tagging within their check-in flows.
Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
KLM has integrated the Apple AirTag location feature to digitally support baggage tracking. Customers can securely share the location of their AirTag or Find My network accessory for an enhanced CX.
Singapore Airlines has collaborated with Bagpoint – a Partner of the FTE Baggage Innovation Working Group – to launch a home baggage pickup and check-in service for passengers departing from Schiphol.
In this video interview, Darin Juby, Head of Transformation, Future Travel Experience, and Richard Camman, CEO, BagsID, share an update on the biggest FTE BIWG Proof of Concept to date, taking place in Canada.
In a major announcement at FTE Global 2024, Brussels Airport was unveiled as the latest member of BOOST – a groundbreaking initiative to transform the future of baggage handling through robotics and automation.
9 to 11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9 to 11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
SITA – a Strategic Partner of the FTE Baggage Innovation Working Group (BIWG) – is collaborating with IDEMIA, also a Partner of the BIWG, to transform baggage handling with computer vision innovation.
In a major announcement at FTE Global 2024, Brussels Airport has been unveiled as the latest member of BOOST – a groundbreaking initiative to transform the future of baggage handling through robotics and automation.
BagsID is a Gold Sponsor of FTE Global (Los Angeles, 28-30 October 2024). In this interview, Richard Camman, CEO, BagsID, discusses the importance of baggage intelligence for airlines and airports.
Brussels Airport – a Partner of the FTE Baggage Innovation Working Group – is upgrading its baggage system. Hear more from Brussels Airport at FTE Global – the “CES of Aviation” – in LA, 28-30 October.
SITA – a Strategic Partner of the FTE Baggage Innovation Working Group – is to install state-of-the-art passenger verification and check-in solutions, including common-use self-service bag drops, at PVG.
SITA – a Strategic Partner of the FTE Baggage Innovation Working Group – has installed state-of-the-art Swift Drop Self-Bag Drop units in the new Alaska Airlines location at SFO Harvey Milk Terminal 1.
Air France – a Partner of the FTE Baggage Innovation Working Group – and Alltheway have partnered to extend their baggage drop-off and delivery services to Paris and the Paris region, further enhancing CX.
In this video interview, Schiphol, Avinor, Incheon and nlmtd, share the vision for the groundbreaking new ‘BOOST’ initiative designed to transform the future of baggage handling through robotics and automation.
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