REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Known as the ‘CES of Aviation’, FTE Global is THE DEFINITIVE EVENT FOR INNOVATORS, TECHNOLOGISTS, DESIGNERS, COLLABORATORS AND GAMECHANGERS
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>United Airlines has opened its fourth club at Denver International Airport. The new United Club offers a modern Colorado-inspired design and improved amenities designed to provide an elevated experience.
Journey Robotics has been selected for International Airlines Group’s IAGi Accelerator Program. A 12-week program will validate Journey Robotics’ autonomous baggage handling system.
Qantas has collaborated with Australian brand July to launch next-gen trackable luggage through Apple’s Find My network or Google’s Find Hub. This is part of the airline’s efforts to enhance the digital travel experience.
Perth Airport has opened a sensory room within T1 International to assist neurodivergent travellers. The facility provides a calming environment, featuring reduced noise levels and soft lighting.
Heathrow has launched a new experiential retail campaign in collaboration with retail partner Avolta. The campaign aims to elevate CX through immersive beauty activations and exclusive retail offers.
A personal message from Long Beach Airport Director Cynthia Guidry, inviting you to join us at FTE Global, taking place at the Long Beach Convention Center, California, on 9 to 11 September 2025.
CVG, Lufthansa Industry Solutions, ADR, Fraport, and DataArt discuss the transformative potential of agentic AI to act autonomously in dynamic environments and the ultimate move towards Artificial General Intelligence.
The winners of the FTE Global Airline and Airport Operators Pioneer Awards 2025 will be announced at a special presentation ceremony during FTE Global, taking place in Long Beach, California, on 9 to 11 September.
09 to 11 Sep 2025, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
Vancouver International Airport has opened its newest retail store – Cascadia Collection – in partnership with WHSmith North America. The open-concept store aims to offer a fresh take on airport shopping.
Sydney Airport has announced the first phase of a major redevelopment of the T3 Domestic Terminal, set to transform the dining precinct and specialty retail offering into a vibrant, contemporary space.
Miami International Airport has launched its ‘Artist Demo Summer Series’ with a hands-on art experience in Concourse D. It is the first in a series of engagement events to “elevate the passenger experience”.
London Luton Airport has launched the ‘LLA Lilo Exchange’. The initiative, which is designed to enhance sustainability and customer experience, allows travellers to pick-up and drop-off used inflatables.
Kansai Airports has announced the renovation of Terminal 2, the domestic area, at Kansai International Airport. It aims to enhance the passenger experience for a faster and more stress-free airport journey.
JFKIAT – the operator of Terminal 4 at JFK Airport – has developed a new solution in collaboration with Volan Technology and Beonic, which offers real-time tracking of complimentary passenger mobility carts.
American Airlines is enhancing CX for Admirals Club customers at Charlotte Douglas International Airport with the debut of a new, innovative lounge solution – the Provisions by Admirals Club lounge.
CAVU has signed a new multi-year contract with Ryanair. The partnership improves access to airport services like parking and fast track, while delivering a seamless, tech-led customer experience.
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