REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Strategies for revenue growth through collaborative retailing; discussions around progressive new business models & knowledge sharing
Find out more >>Content plans: Asia’s biggest free to attend passenger experience & business performance expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>In this video interview, Daan Boot, Strategy & Innovation Advisor, discusses how Royal Schiphol Group is leveraging technology, cross-industry collaboration and more to drive autonomous Smart Ramp innovation.
Charlotte Douglas International Airport is preparing for the completion of the Terminal Lobby Expansion on 1 October 2025 – the largest passenger-facing construction project in the airport’s history.
As part of Finavia’s continuous development of the commercial selection at Helsinki Airport, a new forest-themed area will open at the beginning of 2026, inviting travellers to be inspired by Finnish nature.
Melbourne Airport has enhanced accessibility with the formal launch of its ‘Airport Assist’ service, which integrates with existing airline support processes to ensure human-centric help at all stages of the passenger journey.
Metropolitan Washington Airports Authority has announced the first concessions selected for Concourse E, which is currently under construction at Dulles International Airport, for an enhanced CX.
The New Terminal One at JFK has selected Plaza Premium Group to develop and operate two independent lounges, covering nearly 14,000 square feet, which aim to “create an unparalleled guest experience”.
Perth Airport has launched a project to introduce 95 additional self-service check-in kiosks in Terminal 1. This will also convert a number of the traditional check-in counters into 38 new automated bag drops.
Munich Airport is enhancing sustainability with 138 new charging stations for electric vehicles, which can be used by both travellers and airport visitors. The initiative is part of the airport’s ‘NetZero 2035 Strategy’.
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Aspire Executive Lounges has announced the opening of its latest airport lounge at YUL Montreal-Trudeau International Airport, in partnership with American Express, for an elevated customer experience.
FTE Global, renowned as the “CES of Aviation”, took place in Long Beach, California, on 9 to 11 September 2025 where it was, once again, co-located with APEX/IFSA Global EXPO. Take a look at our round-up of the key highlights.
Winners of the FTE Americas Innovate Awards – the industry’s definitive innovation competition for the region – were announced at FTE Global – the “CES of Aviation” – in Long Beach, California, on 11 September 2025.
Future Travel Experience (FTE) has announced that its flagship event, FTE Global, will relocate to Dallas-Fort Worth, Texas, on 8-10 September 2026 for a landmark edition marking the event’s 20th anniversary.
International Airlines Group, Airport Authority Hong Kong, All Nippon Airways, Schiphol, United, and Dallas Fort Worth International Airport were recognised in the FTE Global 2025 Awards ceremony.
In this interview ahead of FTE Global, Andrea Goodpasture, Managing Director – Airport Affairs, shares how Southwest Airlines is on a transformation journey to address the evolving needs and desires of its customers.
American Airlines continues to enhance the premium customer experience with its latest plans to build a Flagship lounge and expand its Admirals Club lounge footprint at Charlotte Douglas International Airport.
Auckland Airport has unveiled plans for a significant transformation of the departure hall, which is described as “a once-in-a-generation opportunity to completely reimagine the check-in experience”.
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