British Airways – a member of International Airlines Group (a Headline Partner of FTE EMEA and FTE Ancillary & Retailing, Dublin, 11-13 June 2024) – has opened a totally renovated lounge at Lagos Airport.

Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE EXPO Asia, 18-19 November 2026 – Uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
British Airways – a member of International Airlines Group (a Headline Partner of FTE EMEA and FTE Ancillary & Retailing, Dublin, 11-13 June 2024) – has opened a totally renovated lounge at Lagos Airport.

Heathrow Airport has relaunched its Fast Track Security offering in time for the busy summer season, offering “a premium security experience, cutting down queue times, and getting journeys off to smooth starts”.

Toronto City Airport has awarded Alstef a contract to upgrade its baggage handling system. The upgrade supports the airport’s initiative to integrate U.S. Customs and Border Protection preclearance processing.

TAV Technologies – an exhibitor at FTE APEX Asia Expo, Singapore, 19-20 November 2024 – has begun supporting digital transformation efforts at Santiago Airport in Chile and at five airports in Panama.

Budapest Airport took on a new retail strategy following the pandemic, aimed at enhancing retail revenue without significant expansion of retail spaces. This strategy has redefined the retail experience and CX.

The Port Authority of New York and New Jersey, in partnership with American Airlines, URW Airports, and Holt Construction, have begun the transformational commercial redevelopment at JFK’s Terminal 8.

Denver International Airport has announced the opening of Elway’s Taproom & Grill, Tacos Tequila Whiskey, and Peet’s Coffee as part of a new Marketplace in the Concourse A-West expansion area.

Keflavik Airport has awarded SSP Group a contract to open two new Point convenience stores, a Snæland Deli delicatessen and 17 high-tech vending machines in seven spaces at the airport.

International Airlines Group (IAG) – a Headline Partner of FTE EMEA and FTE Ancillary & Retailing, Dublin, 11-13 June 2024 – has launched the eighth edition of its Hangar 51 Accelerator programme.

Aeroporti di Roma – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has launched ‘Airport in the City’, a new check-in and baggage delivery service at Termini Station in central Rome.

Vanderlande – an Airport Lab Network Partner of the FTE Baggage Innovation Working Group – has signed contracts to provide end-to-end baggage handling systems for two airports in Vietnam.

Korean Air – a Corporate Partner of the FTE Digital, Innovation & Startup Hub – has partnered with Amazon Web Services (AWS) to develop an AI Contact Center platform to improve the customer experience.

Groupe ADP, Embraer and Eve Air Mobility have signed an MoU focused on innovation and sustainable development, aiming to prepare the future of low-carbon aviation in and around Paris-Le-Bourget Airport.

Sunshine Coast Airport is collaborating with Cérge, a locally-based company dedicated to removing barriers for individuals with disability during travel. The aim is to foster inclusivity and enhance CX.

The second FTE Aviation & Robotics Summit – with Pittsburgh International Airport as Host Airport – took place in the ‘Robotics Capital of the World’ on 14-16 May 2024. Read our full report.

Changi Airport Group – a Headline Partner of FTE APEX Asia Expo, Singapore, 19-20 November 2024 – and Aurrigo have agreed to bring in a fleet of four autonomous baggage handling vehicles to pilot at SIN.
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