CPH’s Director of Airport Optimisation explains to FTE how sensor-based predictive modelling and self-service systems are helping the airport optimise processing.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
CPH’s Director of Airport Optimisation explains to FTE how sensor-based predictive modelling and self-service systems are helping the airport optimise processing.
Singapore Changi Airport has launched self-tagging and self-service bag drop in Terminal 1 as part of a three-month trial alongside Jetstar Asia.
Edinburgh Airport has installed 10 common use self-service bag drop units, which allow easyJet and Flybe passengers to tag and drop their bags without assistance.
Finavia will install 12 Scan&Fly self-service bag drop units at Helsinki, Oulu and Turku airports following a successful trial period.
Following the recent introduction of self-service kiosks and automated bag drop, Melbourne Airport is switching all of its passenger services to SITA’s common use platform.
FTE was shown around Heathrow Airport’s Terminal 2 by Development Director John Holland-Kaye, who highlighted how common use kiosks, self-tagging, bag drop and self-boarding will help to provide a great passenger experience.
Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
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Four Type22 Scan&Fly self-bag drop units have been installed at Paris Charles de Gaulle Airport and will initially be trialled for a period of three months.
Three Scan&Fly self-service bag drop units have been installed at Geneva Airport as part of a six-month trial exploring the benefits of the combined self-service bag drop.
Passengers flying with SAS and Norwegian can now make use of self-service bag drops at Copenhagen Airport thanks to the introduction of 12 new units.
SITA and ACI have released the 2013 Airport IT Trends Survey, which shows that 95% of airports plan to invest in apps, while 80% will invest in self-tagging and bag drop.
9-11 June 2026, Dublin, Ireland
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
9-11 June 2026, Dublin, Ireland
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
18-19 November 2026, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Passengers flying with SAS and Norwegian can now make use of self-service bag drops at Copenhagen Airport thanks to the introduction of 12 new units.
SITA and ACI have released the 2013 Airport IT Trends Survey, which shows that 95% of airports plan to invest in apps, while 80% will invest in self-tagging and bag drop.
Changi Airport has broken ground on the new Terminal 4, which will include a variety of self-service and automated check-in, bag drop, immigration and boarding options.
FTE speaks to Billund Airport, British Airways and Edinburgh Airport about the long-term viability of bag drop and home-printed and permanent bag tags.
BA is to trial an electronic bag tag. Customers simply hold their smartphone over the tag, which updates with a unique barcode containing their flight details.
Travellers at Scotland’s busiest airport can now check in their bags in just 30 seconds with the launch of its latest state-of-the-art facility, the UK’s first multi-airline bag drop.
Melbourne Airport is introducing state-of-the-art self-service technology for its passengers as part of a $1 billion expansion.
In an exclusive report for FTE, Raymond Kollau, Founder of airlinetrends.com, explains how new technologies are transforming the in-air travel experience.
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