Redefining the end-to-end passenger experience | Independent news and events

Tagged: Bag Drop

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The future for common-use bag drop

The future for common-use bag drop

Common-use bag drops are emerging at the airport as an extension of the self-service experience – transferring more control away from the airline agent into the hands of the passenger. Louise Driscoll reports on the benefits and challenges for the industry.

Remote check-in – driving new trends

Remote check-in – driving new trends

Where the US has successfully extended the check-in process away from the mobile phone and internet to offer a full-service remote skycap operation, further potential is seen to serve high passenger volumes at a time based on enlarging the cruise ship program to deal with conventions. Across the Atlantic, select destinations in Europe will soon […]

The efficiencies of common bag drop

The efficiencies of common bag drop

Common baggage and fast drop initiatives have the potential to provide higher efficiency and throughput due to economies of scale and better use of airport real estate. They have benefits for airports, airlines and innovative handling agents, and bag drop looks set to become a less-than 30-second process. Ross Falconer reports.

Future Travel Experience Asia EXPO

12-13 November 2019, Singapore

Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific


3 - 4 June 2020

Future Travel Experience Ancillary

03 - 04 June 2020

Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey

Future Travel Experience Global

1-2 September 2020, Las Vegas

Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience

Montréal’s self-service generation

Montréal’s self-service generation

While Canadian airports allow self-tagging for domestic flights only, and the US is still looking into implanting self-tagging services, Aéroports de Montréal has pushed ahead, installing more than 70 self-service kiosks, which also facilitate self-tagging. Antoine Rostworowski director business development, Aéroports de Montréal and Mark Stokes, director of IT at Brock Solutions, discuss the numerous […]

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