REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE

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Redefining the end-to-end passenger experience | Independent news and events

Tagged: CUSS

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Manila International Airport lays foundations for self-service check-in, bag drop and boarding

Manila International Airport Authority has taken the first steps towards transforming Ninoy Aquino International Airport into a leading IATA Fast Travel site.

Check-in // Nov 2016

Heathrow Airport Terminal 2 enjoys smooth opening with United first to transfer operations

The new Terminal 2 at Heathrow Airport – which includes an array of common use self-service facilities – opened on 4 June, with United Airlines operating 34 flights.

Initiatives // Jun 2014

Star Alliance: How common use and collaboration have enabled a unique Heathrow T2 experience

Star Alliance’s Justin Erbacci on how 23 airlines have worked together and overcome challenges to create a seamless passenger experience at Heathrow Terminal 2.

Initiatives, Terminal Design // May 2014

Amadeus makes surprise move into airport common use – should the competition be worried?

FTE spoke to Amadeus’ Head of Airport IT about ACUS – the new cloud-based system that Amadeus says could redefine the airport common use market.

Initiatives // Apr 2014

Melbourne Airport switches to common use platform to improve passenger processing

Following the recent introduction of self-service kiosks and automated bag drop, Melbourne Airport is switching all of its passenger services to SITA’s common use platform.

Initiatives // Feb 2014

Common use bag drop launched at Montréal Trudeau Airport

Baggage // Feb 2014

AirAsia: klia2’s self-tagging, bag drop and next-gen kiosks will redefine the airport experience in Asia

Baggage, Check-in // Jan 2014

Bangkok Airways installs CUSS kiosks

Check-in // Jan 2014

Killeen-Fort Hood Regional Airport implements common-use technology

Initiatives // Jul 2013

UK’s first common use bag drop saves passengers time at Edinburgh Airport

Travellers at Scotland’s busiest airport can now check in their bags in just 30 seconds with the launch of its latest state-of-the-art facility, the UK’s first multi-airline bag drop.

Baggage // Jun 2013

Melbourne Airport modernises for growth with self-service technology

Melbourne Airport is introducing state-of-the-art self-service technology for its passengers as part of a $1 billion expansion.

Baggage, Check-in // Jun 2013

SITA partners with Changi Airport for state-of-the-art innovation – FTE interview: Ilya Gutlin, SITA’s President Asia Pacific, on the partnership.

SITA’s partnership for innovation with Changi Airport was an exciting development on Asia Pacific’s air transport landscape. Following the announcement of the partnership in May, Amy Hanna spoke to SITA’s President Asia Pacific Ilya Gutlin about what the collaboration means for the two organisations.

Initiatives // Jun 2013

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State-of-the-art ‘Total Airport Management Suite’ software optimises airport processes

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Tagged: CUSS

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Manila International Airport lays foundations for self-service check-in, bag drop and boarding

Heathrow Airport Terminal 2 enjoys smooth opening with United first to transfer operations

Star Alliance: How common use and collaboration have enabled a unique Heathrow T2 experience

Amadeus makes surprise move into airport common use – should the competition be worried?

Melbourne Airport switches to common use platform to improve passenger processing

Common use bag drop launched at Montréal Trudeau Airport

AirAsia: klia2’s self-tagging, bag drop and next-gen kiosks will redefine the airport experience in Asia

Bangkok Airways installs CUSS kiosks

Killeen-Fort Hood Regional Airport implements common-use technology

UK’s first common use bag drop saves passengers time at Edinburgh Airport

Melbourne Airport modernises for growth with self-service technology

SITA partners with Changi Airport for state-of-the-art innovation – FTE interview: Ilya Gutlin, SITA’s President Asia Pacific, on the partnership.

FUTURE TRAVEL EXPERIENCE EMEA

Future Travel Experience Ancillary

Future Travel Experience Global

Future Travel Experience APEX Asia EXPO

State-of-the-art ‘Total Airport Management Suite’ software optimises airport processes

SITA transforms Bogota Airport as part of £650m expansion

China increases CUSS presence

Passenger processing at Mumbai Airport gets upgrade from SITA

AAI enhances check-in, boarding and self-service facilities

Vancouver Airport enhances CUPPS technology

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