A new e-gate system has been introduced at Sofia Airport, allowing passengers from the EU, EEA and Switzerland to enjoy automated border clearance.
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
A new e-gate system has been introduced at Sofia Airport, allowing passengers from the EU, EEA and Switzerland to enjoy automated border clearance.
Four new biometric-based e-gates have been installed at Marseille Provence Airport to expedite processing at immigration checkpoints.
A new biometric-based e-gate system will be rolled out across Dubai Airport to speed up and simplify the immigration process for passengers.
A report by the Home Affairs Select Committee has criticised the use of iris scanning technology, saying the money would have been better spent on immigration staff.
Five e-gates will be installed at Edinburgh Airport in two weeks, in a move that will enhance the immigration process for EU travellers with e-Passports.
Hong Kong International Airport has extended access to its immigration e-Channel to frequent visitors, offering expedited processing through airport immigration.
Content plans: Discussion on recovering bags with passengers – how do we collectively improve? The September virtual meeting will include a focus on the RUSH process for quick recovery of mishandled bags, highlighting automation, expediency and passenger visibility.
Find out more >>Content plans: A Future Travel Experience webinar, developed in partnership with IDEMIA, on the benefits of Artificial Intelligence (AI)-powered facial recognition in travel. This webinar will deep-dive into the CX and customer service aspects of AI at airports, with a special focus on bias, biometrics and cybersecurity. Organisations confirmed to speak include U.S. CBP, TSA, Alaska Airlines, Metropolitan Washington Airports Authority, and IDEMIA.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion centring on check-in – what is the future for a seamless experience? The next in-person members meeting, taking place alongside FTE Global, will examine what future bag drops will look like, as well as tagging, capacity and flow enhancements.
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Discussion on outbound baggage loading and movement – what will this look like in five years? November’s in-person members meeting will explore areas including loading, movement, scanning, load cells, and more.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: The final virtual members meeting of 2024 will focus on the “year in review”, while also providing an update on current Proof of Concepts and looking ahead to plans for 2025.
Find out more >>Automated immigration e-gates have been introduced at three airports and one seaport in Taiwan to speed up immigration clearance for Taiwanese citizens.
Darwin International Airport has become the eighth Australian international airport to introduce SmartGate facilities.
Incheon Airport’s ‘U-Airport’ concept relies heavily on the use of biometric technology to enable self-service, so how does it ensure a high level of security?
Three airports in New Zealand will receive additional biometric SmartGate facilities to expedite Customs and border control during the Rugby World Cup 2011.
28-30 oCT 2024, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
19-20 November 2024, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Incheon Airport’s ‘U-Airport’ concept relies heavily on the use of biometric technology to enable self-service, so how does it ensure a high level of security?
Three airports in New Zealand will receive additional biometric SmartGate facilities to expedite Customs and border control during the Rugby World Cup 2011.
As e-Gates and automated border control systems continue to be deployed more widely, could expedited processing threaten to compromise overall border security?
Moscow Sheremetyevo International Airport has successfully completed a trial of an innovative facial recognition biometric security system.
Japan Airlines (JAL) participated in evaluation testing of ‘e-airport procedures: SPT Trial 2007’, which was implemented by the Ministry of Land, Infrastructure and Transportation (MLIT) and Ministry of Justice (MoJ). The airline is implementing a number of innovations to simplify the travel experience. Ross Falconer reports.
Get Future Travel Experience news & updates sent to your inbox
Dont remind me again X Close
