Redefining the end-to-end passenger experience | Independent news and events
Passengers flying from Amsterdam Airport Schiphol are able to have their luggage collected from their home or hotel and checked-in at the airport.
FTE explores how airlines and airports are turning to electronic bag tags, remote check-in, baggage delivery and robotics to optimise baggage handling.
Travellers at Sydney’s Overseas Passenger Terminal and White Bay Cruise Terminal will be the first to use Virgin Australia’s new check-in and baggage drop service.
Fiji Airways’ Rowan Chalmers discusses the Resort Check-in service, which allows passengers to check-in themselves and their bags in the hotel lobby.
Abu Dhabi Airports and selected airline operators will introduce on-ground services, including check-in counters at Abu Dhabi Cruise Terminal.
Almaty Airport has announced it is now using the Amadeus Airport Common Use Service, and will soon incorporate the Airport Baggage Reconciliation Solution.
Abu Dhabi Airports Company (ADAC) has installed 15 check-in counters at the new cruise terminal, to simplify the ship-to-aircraft transit experience.
Heathrow Airport has become the third London airport to offer the on-demand baggage delivery service, which enables bag-free travel to and from the airport.
10-12 September 2018, Las Vegas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
13-14 November 2018, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Dublin, Ireland
2019 dates to be announced soon
Showcasing the technology, processes, designs and services that will define the travel experience of 2025
Dublin, Ireland
2019 dates to be announced soon
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
FTE kicks off the ‘Year of Innovation’ by highlighting various ways in which airports, airlines and other stakeholders can improve the travel experience on the ground.
Travellers flying from Amsterdam Airport Schiphol will soon be able to use a new luggage delivery service between their hotel and the airport.
London City is the first European airport to offer this baggage delivery service, which allows passengers to have their bags transferred between the airport and central London.
Exploring how permanent bag tags, home-printed bag tags, baggage delivery, remote bag drop and lost baggage services can improve the passenger experience.
Low-cost carrier Air Arabia has introduced a check-in facility in a Sharjah city mall, enabling passengers to drop off their bags and collect their boarding pass before going to the airport.
Abu Dhabi Airports Company has installed a new offsite check-in facility, allowing more passengers to check-in and print their bag tags before arriving at the airport.
Get Future Travel Experience news & updates sent to your inbox
