REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
AirPortr’s CEO Randel Darby reflects on the FTE Baggage Innovation Working Group’s recent online meetings, and the future of offsite baggage processing.
The new partnership will enable passengers travelling in all classes to pre-book an at-home baggage collection slot for departing flights.
FTE spoke to IATA’s Head of Passenger Process & Facilitation Céline Canu, who shared her views on the key steps to restarting air travel.
FTE takes a look at a variety of solutions that can help the industry overcome the challenges of COVID-19 – from contactless technologies to biometrics and offsite processing.
With 300,000 visitors a day, the 135,700sqm complex, built on the site of the former Terminal 1 open air carpark, offers a multi-faceted experience.
FTE explores how airlines and airports are turning to electronic bag tags, remote check-in, baggage delivery and robotics to optimise baggage handling.
Travellers at Sydney’s Overseas Passenger Terminal and White Bay Cruise Terminal will be the first to use Virgin Australia’s new check-in and baggage drop service.
Fiji Airways’ Rowan Chalmers discusses the Resort Check-in service, which allows passengers to check-in themselves and their bags in the hotel lobby.
9-10 Nov 2022, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Long Beach Convention Center, California
19-21 Sep 2022, California
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Abu Dhabi Airports and selected airline operators will introduce on-ground services, including check-in counters at Abu Dhabi Cruise Terminal.
IATA’s Nick Careen and Hemant Mistry discuss the thinking behind NEXTT, what they hope it will achieve, and why airlines and airports should get involved in the project.
FTE explores how airlines and airports across Asia are embracing new technologies and trends to help improve and simplify the passenger experience.
Virgin Australia has piloted the OACIS solution at the Sydney Overseas Passenger Terminal, allowing passengers to utilise offsite check-in and bag drop.
Passengers flying with Alaska Airlines, Delta, Southwest, United, American and JetBlue have the option of using the remote bag drop facilities.
Almaty Airport has announced it is now using the Amadeus Airport Common Use Service, and will soon incorporate the Airport Baggage Reconciliation Solution.
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