REDEFINING THE END-TO-END PASSENGER EXPERIENCE AND BUSINESS PERFORMANCE
Lyon-Saint Exupéry Airport has opened an innovative new Welcome Zone, which provides passengers with information on the region, airport facilities and local transport links.
British Airways has invested ÂŁ300,000 in its new business lounge at Belfast City Airport to provide a comfortable space for passengers to work or relax.
Air France has unveiled its new Business class seat, which the airline says has been designed around three Fs – full flat, full access and full privacy.
Turkish Airlines has opened its expanded flagship lounge at Atatürk Airport, which includes a golf simulator, library, billiards area, tea garden and massage beds.
Business travellers will soon have access to a new business centre in Heathrow’s Terminal 5, where they can check emails, hold conference calls and print documents.Â
United Airlines has introduced a new check-in area, Mercedes-Benz transfer service and four security lanes to improve the airport experience for Commercially Important Passengers (CIPs).
Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Exploring new trends & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Tour on 11th hosted by GOAA; Networking Day on February 12th
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Members of the FTE Digital, Innovation & Startup Hub and the FTE Baggage Innovation Working Group will convene in London for an action-packed joint members meetings, hosted by Heathrow
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us in Dublin for APEX FTE EMEA, APEX FTE Ancillary & Retailing, and the brand-new FTE Smart Ramp & Baggage Innovation Summit – co-located to deliver the region’s most comprehensive gathering of air transport leaders.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: Join us at the 20th anniversary FTE Global, the “CES of Aviation” taking place in the new location of Dallas, Texas, on 8-10 September 2026, co-located with IFSA Global EXPO. Headline Partners include Dallas Fort Worth International Airport (DFW), Southwest Airlines, and Dallas Love Field Airport.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Join us for APEX FTE Expo Asia, 18-19 November 2026 – uniting the world in Singapore for the largest end-to-end passenger experience and innovation expo.
Find out more >>Content plans: Focus on the future of baggage handling, Proof of Concepts updates & knowledge sharing
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>
United Airlines is preparing to open the renovated Boarding Area E at San Francisco International Airport T3, offering passengers a variety of amenities.
Finavia’s innovative approach to improving the passenger experience now extends to the introduction of rocking chairs and dedicated rest areas. Â
Lufthansa has introduced new family-friendly check-in counters at Frankfurt and Munich airports to coincide with the peak summer holiday season in Germany.
Brussels Airport and Brussels Airlines have launched a pilot project that will allow passengers on intra-European flights to check-in their own baggage.Â
11-12 November 2025, Singapore
Connecting vendors with airline and airport executives to transform tomorrow’s end-to-end passenger journey across Asia-Pacific
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
Empowering the airline sector to profit from collaborative digital retailing opportunities at every step of the journey
08 - 10 Sep 2026, Dallas, Texas
Where the world's most progressive travel facilitators define tomorrow’s end-to-end passenger experience
Lufthansa has introduced new family-friendly check-in counters at Frankfurt and Munich airports to coincide with the peak summer holiday season in Germany.
Brussels Airport and Brussels Airlines have launched a pilot project that will allow passengers on intra-European flights to check-in their own baggage.Â
Edmonton International Airport (EIA) has unveiled a new baggage system celebrating local sports teams as part of the Domestic-International Passenger Lounge expansion.
An innovative IKEA VIP lounge with televisions, beds and comfortable seating areas has been opened at Paris-Charles de Gaulle Airport.
The latest stage of the refurbishment of The Wing – Cathay Pacific’s flagship airport lounge – has been completed at Hong Kong International Airport.
China Southern has opened its new Sky Pearl International VIP Lounge at Guangzhou Baiyun Airport as part of its plans to improve overall service standards.
Cathay Pacific has announced the opening of a newly refurbished lounge in Frankfurt Airport, which is modelled on the award-winning lounges in Hong Kong.
The T1 refurbishment at Abu Dhabi International Airport has seen the introduction of new security and immigration facilities, as well as more check-in desks.
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